Simmons Heating & Air Conditioning Inc
Dean, Hollywood, MD

Simmons Heating & Air Conditioning Inc Reviews

4 stars based on 8 reviews

Featured Comments:

• A

  Alanna Lantz

  1.0

  My husband and I just purchased our first home and needed to have the HVAC inspected professionally, per our home inspector. We set up an appointment for a diagnostic, no problem. However, the technician that showed up got out of his truck smoking, continued to smoke as he got his supplies ready, and blew his last puffs on the front porch. My husband and I don't smoke, and didn't appreciate having our new place smell of it. After inspecting the unit inside and outside, I was verbally informed that our heat pump wasn't working, and that it would take several hours to diagnose the problem. I was also told that the liquid line was the wrong size and the whole length would need to be re-run. I completely understand not getting a quote immediately after, and that with covid, things tend to take even longer than expected. Our only concern was getting it working before it starts to cool off. So after one month, I called. I was told that the tech was out and he would call me the next day and re-send the email with the quote. Waited a couple days, and called again after not hearing back. I was told that the email had bounced and been re-sent to my correct email. It wasn't in spam, or my main email, so the lady in the office(Very sweet and patient with my frustrated self) re-sent it on the techs behalf. We were quoted almost $2,500, which is understandable, given what appeared needed doing. We got a second estimate from a different company today and there is absolutely nothing wrong with our system. The tech was shocked when I told him about our prior experience, and I'm a little upset because it feels like we were going to be taken advantage of as new home owners. I'm glad so many others have had good experiences, but we will not be using this company again.

• J

  Jonathan Alexandre

  5.0

  These guys are amazing. Frank has an incredible company. And Rob was an outstanding help. I was on the phone with Rob as late as 1130pm. After leaving a message on his emergency line Rob called back within minutes and helped with a diagnostic over the phone and was able to be at my house within one hour. Of course with the heat this summer Home air-conditioning units are critical. And there is no better group of guys that I trust to take care of my AC needs and Frank and Rob of Simmons heating and air conditioning

• G

  Ginny Lyon

  5.0

  Our air conditioning unit died and we decided to use Simmons heating and air conditioning. They were recommended To Us by my brother-in-law and I'm glad he recommended them. Frank the owner was awesome to work with as was his employees and the two men that came out to actually put in the new unit. They took the old unit out and someone came and picked it up and hauled it all away for us, we didn't have to even worry about it. They were very respectful of our home put down something so that when they came in and out they did not track it in the house on the floor. It took them a good eight hours to get this unit in the house and the unit piece outside. We will definitely use Simmons heating and air conditioning the next time we need something done with our air conditioner.

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