Trotter Air Services
Jupiter, Plano, TX

Trotter Air Services Reviews

4.5 stars based on 8 reviews

Featured Comments:

• J

  Jacob Morningstar

  1.0

  I am genuinely baffled by All the stellar review on the page. I wonder, did they never encounter a poor job by the man running the company? Did he manage to fool them and tell them it isn't his fault? Did he pay them? Are they related? This business isn't worthy of 1 STAR. This man will leave you high and dry if there is a problem. He will NOT admit that he delivered a poor job. He will brush you off like the cockroach he thinks you are and will not take responsibility for mistakes and poor jobs! He will also charge you $$$$ more than other services I've used. a friendly advice: DO YOURSELF A FAVOR Find someone else you know will be there in case they delivered a poor job!!!

• A

  Alec Bowers

  5.0

  We have had the pleasure of working with Trotter Air Services for a couple of years now. Chris Trotter is an absolute professional and a true gentleman. I truly appreciate his conduct and knowledge of his craft. Chris has always answered my questions (which I am sure are the most common of questions he answers on a daily basis) with patience and in depth, above and beyond any expectations. Every time Chris has checked our HVAC, he is quick, reassuring and responsive, and I am astounded by his customer service. I am forgetting plenty of other aspects I should point out for this review, but I know I would be hard-pressed to find a better company. I only wish I could recommend Trotter Air Services (and specifically Chris Trotter) more and give more in return to the way they have treated us over the past two years. Before we starting working with Trotter, another HVAC service company was trying to push a new HVAC system on us when our heat system was experiencing a malfunction from the heat exchange. Thankfully, we had the good fortunate of contacting Don Trotter to who was available to take another look at the repair. Oddly enough, the malfunction was caused by the same other service company when they performed their routine maintenance service in the summer. Don Trotter was able to easily resolve the issue, and we have not had a problem since Trotter has been servicing our home. Overall, we feel fortunate to have found Trotter Air Services and plan to keep working with them in the long term. Highly recommended.

• G

  Gary Beach

  5.0

  I've used these guys literally for decades and on three houses. It's family owned and mainly grows by customers recommending them for their quality service and work. Next time I need heating / air conditioning or duct work done, this is who I'll call.

  ---

  Response from the owner

  Thank you for the compliment Gary. Our family has always enjoyed providing service for your family over the years.

More reviews (2)