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First Choice Heating & Cooling

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Vic Bond Sales

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Webasto Thermo & Comfort North America Inc.

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Softaire Diffusers

This page contains information related to The Home Depot in Silver, Fenton, MI which locates near you. You can discover detailed information of the hvac repairing service like opening hours, addresses, phone numbers.

The Home Depot in Silver, Fenton, MI | HVAC Near Me

The pro desk people are 5 stars. The people who get in line with a lightbulb are 1 star. The people who snuggle up to me during a pandemic also are one star. Would like to see the Depot have a line for those of us that get items a pro deals with, our time is valuable.

As far as Home Depots in the area go this one has a better set of employees than any of them. Generally more knowledgeable and more helpful as well as friendlier. Their selection isn't as good as some of the other stores there rental department is lacking and they're available Outdoor Equipment is nearly non-existent compared to the other Home Depots in the area. They get five stars though because they're customer service especially regarding returns or helpful employees they are top-notch compared to their sister stores

We've been to several 'big box stores' for curbside pickup.  I will say that this Home Depot location makes it extremely easy.  We really appreciate the long hours for curbside pickup --  whereas other stores limit the timeframes severely for curbside --  we don't see that with Fenton Home Depot.  For that we are thankful.  Each time we say 'we're here' the item(s) are out to our vehicle very quickly.  Best service.

Shout out to Patrick in the appliance department. We spoken to him on multiple occasions and each time he has been nice to work with and is very knowledgeable about the products. Our refrigerator stopped working and we were able to get one delivered to our house within 5 days even with supply chain shortages. Employees are always friendly and overall it’s a nice HD.

Worst customer service of any Home Depot in Michigan that I have encountered.  I understand that people may return items that were never purchased and I understand loss prevention but when a regular customer who has spent 100’s of thousands of dollars in your store and it can be substantiated by a quick ID check there shouldn’t be a hassle for a refund.  I am a regular customer of this store until now and presented my identification so the representative could search.  She refused to search and tried to process it as a credit before asking me how I wanted to proceed.  This comes down to principle for me. As a person in sales who values the human factor in dealing with clients I am highly disappointed.  In a age where people are being replaced by automated customer service this best illustrates why…

***update: my last couple trips have been much better and the service was great.  I was able to find assistance on a product easily and got what I needed quickly.

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

The Home Depot
Silver, Fenton, MI

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The Home Depot Reviews

4.2 stars based on 957 reviews

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