SuperTech HVAC Services
Deereco, Timonium, MD

SuperTech HVAC Services Reviews

4.8 stars based on 173 reviews

Featured Comments:

• S

  Sandra derricott

  5.0

  I had SuperTech replace my Heating, AC and Hot water heater. From start to finish, everyone that handled my project was phenomenal!! From the sales person, Nikolay to the installers, Dan, Gary and Edward, it was one of the best home projects I've ever had done. Dan had such attention to detail and really went the extra step to make sure everything was completed and working properly. The three installers were very respectful of my home and kept me informed of when they would arrive. They stuck exactly to the schedule that was originally told to me by Gary on the site visit before installation started. I would highly recommend this company for all your HVAC needs!!! Incredible experience!

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  Response from the owner

  Thank you for the opportunity to serve you, Sandra! We appreciate your feedback and are happy to hear that our team made your experience with us an excellent one. We have commended Nikolay, Dan, Gary and Edward on their service delivery and work ethics! We take pride in providing a great customer experience and we are glad that our technician's attention to detail, professionalism, and promptness exceeded your expectations during your HVAC system replacement project. Thank you for being a Gold Member, and we hope for a long relationship with SuperTech as we work together on keeping your home comfortable year around!

• R

  Rebecca Silver

  5.0

  Steven was extremely knowledgeable, efficient and professional. I thought his service was extremely helpful and I could tell he was thinking through how what I was asking for could be done and done right! He fixed the issue with our furnace, changed out 3 filters for us, and quoted us for the install of a humidifier system that could attach to our furnace.

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  Response from the owner

  Rebecca, thank you for taking the time to share your experience with us. It is great to hear that Steven made a difference in your day! We take pride in the professionalism of our technicians and are happy to know that Steven did not disappoint. We appreciate the opportunity to be of service and hope that we can continue to do so in the future.

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  Xiao Liu

  5.0

  We highly recommend SuperTech's service. We reached out to SuperTech through Handy.com when we discovered some issues with our old HVAC system. The repair technician came to our house the next morning and quickly fixed the issue. After discussing with the technician, we became interested in replacing the entire HVAC system given that our system was 20+ years old. SuperTech sent a sales person the next morning who was very honest, patient, and thorough. After agreeing to install a new system through them, they even reimbursed us the repair cost from the day before, and gave us additional discount for not having to choose installment payments. They also had no issues at all that we use credit cards to pay for the cost. The installation team came to us within a few days and got the work done by the end of the day as they promised (even though they had to bring a new machine half way through the day, they stayed until 9 pm to get the work done so that we could have heat back on that night). After installation, we reported some noise issue from the new machine, and they responded quickly and returned to our home within 2 days to fix the issue. Overall, we are very satisfied with their service and the communication!

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  Response from the owner

  Thank you Xiao for your kind words and taking the time to share your experience with SuperTech. Our goal is to make sure every customer has a great, seamless experience with us from start to finish. It is so rewarding to hear that our team was able to leave a positive impact on you. We appreciate your feedback on our team's honesty, communication, and patience--we want all of our customers to feel informed about their investment in a new HVAC system! If there's anything we can help with please don't hesitate to reach out. We are always here for you.

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