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Chilton's Auto Service

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This page contains relevant information of Suffolk Sheet Metal Inc. in Granby, Suffolk, VA which locates proximate to you. You can get information about information of the hvac repairing service like opening hours, addresses, phone numbers.

Suffolk Sheet Metal Inc. in Granby, Suffolk, VA | HVAC Near Me

Suffolk Sheet Metal is great. The staff is friendly and they really know there stuff. They are a little short staffed at the moment but they do their best to get to their customers in a timely manner. They may, sometimes, take a little longer to get to their customers, but their professionalism and kindness make up for that. If you are looking for a professional group of people to take care of not only your HVAC needs  as well as yor electrical needs give them a call.

Good quality work.   Excellent assistance today helping retrieve small kitten stuck under system.   Fast and dependable to meet your needs.

Our compressor died on a Tuesday night and we had a new unit installed the following Friday. Adrian and the whole team at SSM didn’t give up and sourced and installed the equipment we needed. My family is grateful and ready to enjoy a cool weekend!

Needed some assistance with something and Vicky went above and beyond to help out. Great customer service!

Great experience! Came by and gave me a free estimate for moving my garage heat pump. Gave it to me straight (tough job, 2 days), but it went exactly as planned. Ray was very friendly and answered all my questions, including the morning the job started.

Service techs were also friendly (and hard working!). Explained what they were doing, understood my concerns, and completed the job ahead of time and on budget. Left my garage in a cleaner state than when they found it. Everything they worked on looked amazing!

Only area for improvement is phone communications - make sure you call them and confirm everything. Receptionist is friendly and will get you taken care of, but being pro-active leaves something to be desired.

Helped me out so much was kind and quick even after I had cancelled then air conditioning stopped working again came out same day please use this service they are the best and kindest and most helpful thanks for helping me out Karen Wills

In a time when there is so much happening my AC unit when bad and suffolk aheet metal helped me out and they when above and beyond just in case it was not the right part.thank you so much Mariah

I've been a customer for over 20 years. Always found them reliable, trustworthy, and knowledgeable. I gravitate towards small, family-owned businesses. They just seem to have more invested in doing things right and building relationships. They excel at doing both.

I think they are awful. The young guy that came to my house to give me a free estimate to replace my gas water heater was arrogant and did not know what he was talking about. I already knew I needed a replacement from previous companies that said it needed to be replaced because of where it was leaking from and the age of it, 11 years old. He came in said it did not need to be replaced, it needed an expansion tank and the company would get with me on how much it would cost for the expansion tank. I never heard from the company afterwards. Maybe just adding an expansion tank was not enough money for them to be bothered. This same guy took off my foam insulation that was on the cold and hot water tank pipes, put on the floor and left them there.He did not even have the  decency to put them back on.I would never use this company again.

Let me begin by apologizing for the bad experience you recently had with our company. It is never our intention to treat our customers cruelly or unfairly, and I apologize if this was the case. In regards to the service technician that we sent to your home, I am a bit surprised by the description you gave of his behavior. While his personality is somewhat quiet and reserved, we have always found him to be friendly, approachable, polite and respectful. We have spoken with him about this incident and encouraged him to always be mindful of his behavior. As for failing to correctly replace the pipe insulation on your water heater, this oversight was truly his fault. The water heater and all of its accessories are your property and we should have properly replaced them after locating the leak. The failure to respond to you with pricing falls directly in my lap and there is no one else to blame. After our service technician diagnosed your problem, he contacted me with the information and asked me to prepare a price for the repair. I was out of town on a business trip at the time and did not return to work until the following Monday. I should have called someone in our office and asked them to prepare the price for you. I apologize for not doing so. If you are willing, I would like to offer to come out to your home and replace the insulation on the water lines servicing your water heater. This, of course, would be at no charge to you. Again, I would like to reiterate that there is no one to blame in this situation and that I am truly sorry for your bad experience. Ray *** President Suffolk Sheet Metal 757-539-7484

We had an old gas package unit in our house that was so old that it didn't even have a SEER rating.  Met with Ray from Suffolk Sheet Metal and he suggested going  to a dual-fuel package unit to help save on my gas bill.  We agreed upon a price, but the day the unit was set to be installed, the Rheem manufacturer began to offer rebates.  Even though we had a contract, SSM passed the rebate on to me as well as registering my equipment to ensure that my warranty was in place.  Unit works great and i have seen a decrease in my utility bills.  I have referred SSM to many friends & family members.  Good experience with a highly reputable local company.

Suffolk Sheet Metal Inc.
Granby, Suffolk, VA

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Suffolk Sheet Metal Inc. Reviews

4.2 stars based on 25 reviews

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