Chilton's Auto Service
Western, Suffolk, VA

Chilton's Auto Service Reviews

4.2 stars based on 52 reviews

Featured Comments:

• g

  geoff petersonn

  1.0

  Avoid this place! I needed freeze plugs replaced and they did do that but what good does having them replaced do when water leaks past the new ones too. I could have just left the old ones in and been just as well off. I requested the plugs be re-seated and BB and Josh claimed to have accomplished this and stopped the leaking. I should have checked immediately but two months later I found that they had just poured stop leak into the radiator instead of re-seating the plugs. If stop leak is the best solution, tell me. If the engine needs to be removed to properly accomplish the job, tell me. I know good quality work isn't cheap. Believe the bad reviews about these guys. They will get lazy on you. This is a review, not a discussion starter. Responses will not be responded to and will not change this review.

• M

  Miranda Bussard

  1.0

  They further damage my vehicle and said it was our fault. My dashboard had to come off and they broke my radio screen and further damage my dashboard. They also had my car for almost a month and didn't fix anything saying the part was on back order for a month. Yet the dealership has no issue ordering the part. I couldn't wait any longer and had to pick up a further damaged and unfixed car.

• G

  Gwen DaSilva

  5.0

  We have been going to Chilton's for over 20 years! BB and Josh always get the job done and the prices are reasonable! I would highly recommend! Thanks Chilton's for being reliable and trustworthy!

More reviews (7)