Southmoore Heating & Cooling
Addor, Pinebluff, NC

Southmoore Heating & Cooling Reviews

4.3 stars based on 30 reviews

Featured Comments:

• W

  Wayne Newton

  2.0

  Their tech. Came and diagnosed the problem with the furnace. Replaced a relay. When he left the blower ran for about an hour without shutting down. I shut the breakers off temporarily. Called their office got their answering service. She said she would leave a message and they would call in the morning. They called in the morning. Sent out another tech out. He found wires that had fused together. Told me I should replace the furnace. He called back with a price. I called around and found another repair company. He came out and said he could fix it. He did a fine job and only cost just under 200.00. Wont be calling Southmoore any time soon.

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  Response from the owner

  Mr. Newton we give a 30 day labor warranty so if your unit was not working when our service tech left we would have come out for no charge. We assumed that your unit was working. You will need a new unit eventually and our service tech was just informing you as your unit is old. We pride ourselves on customer service and all you had to do was call our office and we could have worked something out but you chose not to inform us of your unhappiness and write a review. If we are aware of what is going on we can fix it. Thank you

• K

  Kimberly Blue

  5.0

  Great service! Been a customer for 25+ yrs. Never disappointed

• g

  gwen koning

  5.0

  I cannot say enough about this company. Thursday the AC went out. They came to the house within 30 minutes. It was a bad compressor, so I opted to get a new unit at a reasonable price. They had it installed, and up and running by 12 noon on Friday. And such nice people to work with. I would very highly recommend !!

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