Sears Appliance Repair
Suncoast, Homosassa, FL

Sears Appliance Repair Reviews

3.4 stars based on 13 reviews

Featured Comments:

• R

  Raffy Morales

  5.0

  At 1st I wanted to explode on Sears, their online customer service was a Negative 1000, couldn't get anyone on the phone that spoke clear English, no one knew how to look up my claim & I kept getting transferred to different departments. When the person on the other line no longer knew what to do I'd get put on terminal hold. After two hours of frustration on the phone, we drove two hours to the closest Sears and spoke to a real live person LoL!!! We were treated amazingly, got my issue resolved, the service manager honored the online sale price & we got a new grill that same day ( $0 out of pocket for a replacement) !!! Moral of the story, don't call Sears, go to your local store and you will walk away Happy!!!

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  Response from the owner

  We are so thrilled we were able to make it where you had a 5 star experience Raffy. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

• P

  Peter Maier

  2.0

  Try to get somebody to repair my GE fridge They are not able to get anything done

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  Response from the owner

  Peter Maier, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

• H

  Heather Bedford

  1.0

  They will rip you off!! I needed a sensor replaced in my oven that is only 3 years old (struck by lightning). Eventhough I knew what it was they wouldn't provide a repair quote unless I had them come out for $89, then they quoted an outrageous price!! I can buy the sensor for $10-50 and replace it on my own in less than an hour. They wanted to charge me $350!!! $240 of that I was told would be labor!!! Really! Theives!!! So, now I'm out the $89 just for the quote that they could have provided via telephone!! I will be doing the repair myself or finding someone else.

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  Response from the owner

  Thank you for taking the time to leave us your rating. We hate to see that you have had an experience like this and would like to hear more about it. If you would please email the name, address, and phone number that is associated with the order to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter

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