Sears Appliance Repair
Tunnel, Asheville, NC
- Phone:
- +1 828-585-6930
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/nc-asheville/1-s-tunnel-rd?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 1 S Tunnel Rd, Asheville, NC 28805
- Hours:
- Friday9AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
3.9 stars based on 18 reviews
Featured Comments:
G
Greg R
5.0
Excellent work. Appreciated the explanation of the root cause of the problem with the dryer and what parts needed to be replaced. Problem solved! The technician, Thomas, made this a very positive repair experience. He was efficient, did clean work, and was most knowledgeable.
Response from the owner
Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
S
Steve G
2.0
First time I used them they cancelled on me twice. Got so frustrated after waiting a month that I figured out a way to fix it myself. Fast forward to the present- they have cancelled on me twice again leaving me without a dryer for a month. The tech even called me to tell me he was on his way which ended up being a no show. Each time they cancel on me there’s about a two week wait to get rescheduled. If you have to take time off of work to meet one of these techs or if you need an appliance fixed quickly- you’d best go somewhere else. Very unprofessional and a waste of time and money.
Response from the owner
Hello {Steve G}, we appreciate you taking the time to send us your feedback. We hope we can serve you again in the future. Thanks!
S
Star Sky
1.0
I waited almost 2 weeks for them to come fix my dryer. They called the day of the service (today), said that their truck broke down and that I have to wait 2 more weeks. Why even buy a warranty? All I need is a new heating element. Guess I will fix it myself and send lowes the bill.
Response from the owner
Dear Star, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you
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