Sears Appliance Repair
Wisconsin, Appleton, WI

Sears Appliance Repair Reviews

4.2 stars based on 148 reviews

Featured Comments:

• S

  Sally Stark

  1.0

  I was very disappointed that the service gentleman showed up in 2 minutes he told me they don’t make the part for my microwave. But it still cost me $250 for him to give me that information. It would’ve been nice for the technician to call first and ask what’s going on with the microwave ask more details nothing was done like that. Maybe it was wrong of me to set this up online versus calling. I think they still should have gotten more information from me before they showed up I guess they just want their $250. 🤬

  ---

  Response from the owner

  Sally Stark, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

• R

  Randall Van Lysal

  5.0

  The two different technicians who came to repair the dryer were both very friendly and courteous. Not only were the repairs done in a timely manner, but the work area was clean afterwards. Everything was explained in detail. Excellent service.

  ---

  Response from the owner

  Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

• D

  Diana Mueller

  1.0

  I am having difficulty contacting someone regarding a repair that is still outstanding. It is a commercial washing machine located inside in apartment building. The technician needed to order apart but could not use a different address other than the service address. I do not live at the apartment building needing the service. I have no idea where the part is and the repair still needs to be done. I have called numerous times and was unable to resolve the issue.

  ---

  Response from the owner

  Thank you, Diana, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you

More reviews (7)