Sears Appliance Repair
20, Canandaigua, NY
- Phone:
- +1 585-337-2057
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/ny-canandaigua/4406-state-route-5-and-20?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 4406 State Route 5 and 20, Ste 126, Canandaigua, NY 14424
- Hours:
- Sunday6AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
3.4 stars based on 5 reviews
Featured Comments:
S
Sparky H.
1.0
Called for a repair on our LG Convection Oven. Tech arrived when promised. Performed repair with available part on truck. Repair was quick and done cleanly. HOWEVER, I used the oven once that evening and it worked for awhile. Then the same grinding noise started again with the new fan motor. Started to use the next day and Convection Oven fan failed completely. Burned anything that was in back of oven. Not happy. Now I called again, and I have to wait a week for a tech to return and then most likely another week for a part to be ordered and then replace. Sears is NOT WHAT IT USED TO BE. Avoid. Go to Lowe's, Home Depot or your local appliance dealer.
Response from the owner
Thank you for taking the time to bring this to our attention, Chris. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
E
Ed O
5.0
tech did an excellent job repairing our fridge, was very knowledgeable, and was willing to share his expertise so I understood what he was doing
Response from the owner
Thank you Ed for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
D
David Krueger
1.0
Not helpful at all! I don't know who and/or what individuals are used for your 'call center' but he was not helpful or honest with me.
Response from the owner
Dear David, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.