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ClearVent Inc.

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This page contains information about Roto-Rooter Plumbing, Drain, Septic & Restoration Service in Ashland, OH which locates in your area. You can get to know information of the hvac repairing service like opening hours, addresses, phone numbers.

Roto-Rooter Plumbing, Drain, Septic & Restoration Service in Ashland, OH | HVAC Near Me

When other companies were going to make us wait until “after hours” (& then pay double time), Roto Rooter got someone out to us within the hour.
Our technician, James, was kind, pleasant, communicative, and knowledgeable. He displayed professional integrity, as he uncovered an underlying problem that he could’ve otherwise pretended to not see in order to simply get paid. Such individuals make a company great.
A+ work!

Jim and Daniella, thank you so much for counting on us to come and help. We're so proud to hear Jim was able to be there quickly (we never charge extra for 24/7 service) and that he provided you with an excellent experience to solve your plumbing issues. Thanks for this great feedback!

Adam, Chris and the rest of their teams were super friendly and helpful! We had water damage from our upstairs bathroom into our kitchen below. They were very quick to get it all cleaned out and repair the plumbing.  We are new, first time home owners and this was our first big repair. Their help with understanding the issues as well as navigating through our homeowners insurance was priceless!

Mallori, thank you so much for this wonderful feedback on your experience. Congratulations on purchasing a home, it is a big step, and we are honored you counted on us to help. We aim to provide great service while making stressful situations a little less unpleasant, so we're happy to know how pleased you are with our services!

I really appreciate these guys. I had an issue with sewage backing up into my basement. These guys were very helpful through the whole process from the technician that came out to try and fix the problem to the restoration team that cleaned up the mess. Thank you for all your help and the great job you did. I have my basement back, lol.

Jon, thank you so much for leaving this great feedback. We're so glad you called us to help and that we were able to provide you with everything you needed to get your basement back!

Paul did a fantastic job to get our kitchen sink unclogged! He was on time, professional, and friendly. Thanks again! Highly recommend

Lauren, thank you for this great review of Paul and his services!

Wanted all basement drain lines jetted so water would flow properly.  They are plugged with silt and fine sand.  Tech was early which was nice but unable to solve issues.  Didn’t bring enough fuel for jetter to do job correctly and seemed uninterested in going and getting more fuel and doing it right instead just knocked some off their charge.   We have used other jetting services before but due to the location they could not be used.  Tech wasn’t nearly experienced enough for this type of work that general takes persistence and patience to get through the silt and sand.  Didn’t rate lower as tech was on time called when he was on his way and polite but wouldn’t use then again for this type of work.

Hi Greg, thank you for bringing this to our attention. We're sorry this was the service you experienced, it is not up to our standards, either. We have addressed this with the tech and made management aware. We'd love to earn your trust back, please let us know if you are ever in need of our services again.

Brandon communicated very well on when he would arrive and explained every little detail as I badgered him with questions as he completed the work we needed on a sewage pump replacement.  Thanks to him for the education on my part and still completing the job quickly.
Very polite and professional as he encountered a another issue we had but we did not know until this repair uncovered it.  He handled that repair for us also without complaining about the extra time it took him to make it right.
Brandon was great!  We would not hesitate to call Roto-Rooter for any future repair needs.

Mark, thank you so much for leaving this great review of Brandon's services. We're so happy to hear how thorough and detailed he was in his work. We appreciate you calling us to help!

Service Technician, Jademan, was very professional.  He ran a camera down our gutter drain to see what is causing our garage to flood and discovered that our drains are clear…the blockage is in the city drains under the road.  He charged us accordingly and explained how to describe his inspection to the city in case they ask for details.  Will request him specifically if we need their services again.

Jeremy, thank you so much for leaving this great feedback on Jademan's service! We're glad to know he provided you with the information you need to get your issue resolved.

It took a few days to get scheduled but they called the morning of the date scheduled to let me know they were on their way. Work was done to my satisfaction in a timely manner. Very knowledgeable employees, thank you.

Suzanne, thank you for your patience as we worked to get your repair scheduled. We appreciate hearing this nice feedback on the techs who worked on your service.

The representative from Roto-Rooter named Ben was genuinely friendly, courteous and professional! He was early and finished promptly! He gave us advice on how to prevent this from happening again! We will definitely recommend and use there services again if ever needed! Thank you!!

Tammy, we appreciate the recommendation and nice review of Ben's service. Thank you for calling us to help with your issue.

Huge thanks to Brandon Becker for his amazing service. 30 minutes from my call to fix. Absolutely professional upon arrival and immediately knew my issue and what to do to fix it. Roto Rooter has absolutely gained a life-time member! Brandon, thank you for helping me in a time of huge need. As an HVAC technician I understand how trivial times like these are and you have definitely won me over as a client. I will definitely recommend you in the future for anyone I know who has drain issues or even wanting to get a check up. Thank you for everything man. You make the world a better place. Here's to working with you in the future!

Best Regards,
Collin Pugh

Wow, Collin! Thank you for this amazing feedback on your service with Brandon! It makes us so happy to hear this kind of appreciation for what we expect of our employees. We appreciate your recommendations and look forward to helping you again should you need us!

Roto-Rooter Plumbing, Drain, Septic & Restoration Service
Ashland, OH

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Roto-Rooter Plumbing, Drain, Septic & Restoration Service Reviews

4.7 stars based on 149 reviews

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