Perfect Plumbing Heating & Air
42nd, Garden City, ID

Perfect Plumbing Heating & Air Reviews

4.7 stars based on 2184 reviews

Featured Comments:

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  Margaret Roberson

  5.0

  The team at Perfect was fantastic! Travis was very thorough and helped us find the best solution for our older/larger home. He was very prompt in response time and took the time to really listen to our needs and go over our options. Travis really set the foundation of trust with Perfect. The installation team, David and Hayden were knowledgeable and efficient. We are pleased with their work and how seamlessly everything is working. Josh also came by the day following installation to take care of a few minor things. It was great to have that level of service on demand. We also had Jeff take care of some plumbing needs. He did a great job with installation and repair! Finally, Tiffany was super responsive in the office and submitted all of our rebates on our behalf. She was a pleasure to work with! All in all, I would highly recommend Perfect. The team is very responsive, professional, and they do quality work. Thank you, all!

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  Response from the owner

  Margaret, we certainly appreciate this generous review and recognition of our team for great service! Thank you so much for letting us know that you had a seamless experience with us. It's always a privilege to serve you and we are happy to see that reflected in the true care and concern we have for making your home be its best. From our family to yours, we thank you for being a valued customer and are here anytime you need us.

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  Scott Preston

  5.0

  Grant came out to inspect our furnace when the system stopped working overnight. He did a thorough job, presented us with pictures, options, discussed the results of everything without pressuring us into anything we didn't need. Ultimately our heat is back working and the price was very reasonable for the work done and the time spent. This is the second time we've used Perfect, and both times we've been very satisfied and impressed with the technicians sent to assist us. Grant is outstanding, and I would recommend him to anyone who needs service. We will definitely be using them again in the future.

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  Response from the owner

  You rock, Scott! Thank you so much for this wonderful, 5-star review and for taking the time to share this feedback with us. Our top priority is customer satisfaction, and we are ecstatic to learn that Grant performed exceptional service, and we have met your standards time and time again. We are grateful for customers like you and hope we remain by your side for many years to come.

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  Erica Cuevas

  5.0

  From the Tech who came out the first day To the 2 install guys they were awesome. My design guy Travis who came out and quoted me on a new gas furnace , gas water heater and my new central air system was so patient with me and answered the million questions I had about everything he never made me feel pressured .Also I want to Shout out to Travis (the same design guy) who helped us figure out financing and also the 2 guys who installed you guys rock and thanks to the whole team I can sleep better at night knowing my family is safe.. No better peace of mind than that. 100% would recommend this company

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  Response from the owner

  Thank you so much for this generous review, Erica! It's wonderful to learn that you had an awesome experience with us. We truly feel honored to provide high-level service to all our wonderful customers. We are privileged to be the team you chose for such an important project and appreciate this incredible recommendation.

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