Parkway Oil Co. Inc.
Stagg, Stratford, CT

Parkway Oil Co. Inc. Reviews

4 stars based on 101 reviews

Featured Comments:

• T

  Torrell Scott

  1.0

  Living in a multi unit home gas was requested for both units bottom floor was empty top floor a quarter empty. Top floor ordered 175 gallons and the bottom order 133 gallons. After oil delivery bottom unit was completely filled and the top unit was left at 3 quarters. Their logic was maybe “rubber indicator” in the managers words is incorrect or broken but hasn’t been broken for the year we have been using this company. I asked for some logic and the lady manager was just focusing on a “rubber indicator”. I even offered to show pictures before and after and the lady manager insisted they don’t need it. The only remedy was for us to PAY for a technician to come and look at my gauge(What). Wouldn’t you send someone out for free to make sure there was no error by the driver(UNACCEPTABLE). I guess our business is not required or customer service is not required with this company. As a manager for another company your job is to instill buyers confidence in your company however this was not the case. I was overcharged and still not remedied $500 dollars down the drain for half a tank of oil. Will not use this company ever again.

• F

  Francisco Gonzalez

  1.0

  WORST CUSTOMER EXPERIENCE EVER!!!!! Please, Everyone! Do not give your business to this company. When I ran out of oil for my home, I made a request for the oil to be delivered on Friday. The lady I spoke with told me the delivery driver was going to come in the afternoon, only to find out that they came much earlier than that (9 am). When I explained to the worker that I was not home, but I was two minutes away from my home, she went on to say "ok" only to find out the delivery truck had left. At that time, she said, "nothing we can do about it" and went on to say, " have a nice day" and hung up on me rudely. I requested my $650.00 purchase to be cancelled. My mother and father had to suffer sleeping in the cold as a result of a false promise on the workers behalf. There should be legal precedent on this, as my dear parents couldn't sleep for three days straight as a result of the cold and as a result of the incompetence from the worker of the company I spoke with. Please, I urge everyone not to do business with this company. This has taken an emotional toll on me and has led me to stay up at night, being concerned for my parents who are elderly.

• K

  Kreativ Sage

  1.0

  I moved to the area a year ago, started using parkway oil. The prices got steeper and steeper. Was charged one price for a full tank. Just got charged again when received my oil 7 days later. I had no oil, no hot water no heat. The rate charged and changed on delivery date and they are telling me it didn’t. I can’t prove it so I’m out the money. Super upset.

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