Oregon Appliance Repair
Knightsbridge, Bend, OR

Oregon Appliance Repair Reviews

3.4 stars based on 108 reviews

Featured Comments:

• C

  Chuck Svendsen

  1.0

  This is the epitome of the worst customer service that I've ever experienced with an appliance service company or any company for that matter. My freezer repair process has been going on for over 7 weeks and still not completed. OAR service repairman has been to my residence 4 times. The first time the service tech 'supposedly' fix the issue and it still was not freezing. He came back and had to order more parts that should have been diagnosed in the first place. I've waited on parts and rescheduled appointments 3 times. I've had appointments rescheduled twice with one no show. These people do not communicate nor do they answer the phone directly or return calls to existing customers. In retrospect, I could have bought a new refrigerator and avoided this inconvenience and hassle and likely saved money as well. Ironically, I have a close friend that's having the same issues with this same company as I write this review. I highly recommend that if you need service on any appliance do not call these people. You'll be sorry!

• R

  Rj Baker

  5.0

  Do not believe bad reviews. Oregon Appliance Repair is the best! I have used them several times already for appliance repair and they always came through for me. Always professional and on time ready to go. Yes sometimes it takes a while to order parts. But they help you through all of it and make it as easy as possible. They are simply give you good value and results! This time they fixed my dryer and did a great job!

• M

  Michelle Mindolovich

  1.0

  Worst customer service ever. I left over 7 messages and never received a call back from the receptionist regarding our part they ordered for our 3 year old dishwasher that we bought for $899. It cost us $500 to have it fixed. They ripped us off. It literally took the technician 15 minutes to fix it. They were supposed to fix it the day they received the part. That didn't happen. I specifically made it clear to the receptionist that we had dinner plans at 5:45pm. They showed up at 5:30pm.

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