Ferguson Plumbing Supply
97, Bend, OR
- Phone:
- +1 541-389-9965
- Website:
- https://www.ferguson.com/branch/bend-or-plumbing?utm_source=google&utm_medium=affiliate&utm_campaign=listingtraffic&utm_bg=restrade&utm_reach=local&utm_content=listing
- Address:
- 61390 S Hwy 97, Bend, OR 97702
- Hours:
- Thursday6:30AM–5PM
- OPEN NOW
- Reviews
- Map
Services
Ferguson Plumbing Supply Reviews
4.1 stars based on 27 reviews
Featured Comments:
B
Bend OR
2.0
What a trial. Ordered sink and faucet with soap dispenser from Bend Ferguson Store. Paid in full. Stainless sink shipped to our home arrived terribly damaged. Box split open and badly taped back together. Missing parts. Screws rattling in box. Three of four corners bent over half inch! Had to reschedule our counter-top appointment due to delay. No follow through on return or reorder. I had to call twice to get a replacement sink ordered. Still no response from Build.com (Ferguson's Online) for return. Called local store and got shifted from phone to phone until line went dead. Should I bring the damaged sink to your store for a refund?
B
Ben Clark
5.0
Excellent experience. Don't waste your time at the box stores, do yourself a favor and come here first for your plumbing needs.
Response from the owner
Thank you, Ben, for sharing the excellent experience our team provided you during your visit. We look forward to assisting with your future plumbing needs.
M
Michelle& Kim Kathol
1.0
Walked in the door... Walked around awhile... Waited & waited... Not one "hello" "welcome" "be with you in a moment" or even a nod to acknowledge we were there. We went prepared to buy everything from guts to fixtures for our true-custom build ICF home. Don't know if it was because we didn't look like we have money or what but it was obvious they didn't want our busines.
Response from the owner
Michelle & Kim, thank you for your review. We recommend all our customers have an appointment to receive our undivided attention, but we take pride in everybody receiving our first-class customer service with or without an appointment. I would appreciate the opportunity to discuss your experience further, as well as to get you scheduled for an appointment to visit us again and receive the full customer experience. Please contact me directly, Will Zink, Branch Manager - [email protected]
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