Nebrasky Plumbing Heating and Cooling
NY-17M, Monroe, NY

Nebrasky Plumbing Heating and Cooling Reviews

4.4 stars based on 97 reviews

Featured Comments:

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  Ben Sunny

  1.0

  I contacted Nebrasky to come and fix the plumbing issue in my kitchen sink. They sent out a technician the next day; he came for 10 mins, saw what the problem was, and then said he had to come back another time to actually fix it. Charged me $140 which would go into the price if they actually came to fix it. Nebraska then charged me a quote of $1,042, because I wanted a faucet installed ( which I had already purchased). I told them they don't have to install the new faucet (which costs $560), but just to fix the plumbing and make it operable again. They fixed the plumbing, but INTENTIONALLY installed screws to the top of the pipe and did not connect the pipes, so that the kitchen faucet would not be operable. THEY WERE UPSET BECAUSE I DID NOT PAY THEM $1,042, but instead $482 to just fix the pipes. Because my kitchen faucet was inoperable, I called them again to come connect the pipes and fix it. I was willing to pay the extra $560, but all of a sudden they "had no more availability for this year. All the plumbers were fully booked till next year.. " was what I was told from Michelle, their secretary who smiles in your face and stabs you in the back. Instead, I called a friend ( who traveled a great distance) to come and inspect the work that was done. He confirmed exactly what I had stated, fixed the pipes properly by taking off the piece Nebrasky had installed, and installed the new faucet in under an hour. I would not recommend this company to anyone seeking professional plumbing work. Extremely overpriced, and requires a few visits just to get the job done. They will charge you $140, and then over $1000 to get the job done.

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  Response from the owner

  I am sorry for your disappointment. We pride ourselves for the past 32 years on our workmanship and integrity Our technicians would never intentionally do anything to harm your plumbing, the screws you were talking about were part of your old faucet. Paul Nebrasky

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  Nancy Humes

  2.0

  Outrageous charge to replace a valve/cartridge in shower. Knowledgeable but small job took Hours. Just hold your wallet open & bow in gratitude. I was advised by friends to wait a long time before posting a review & that I should be safely out of the area. Friends told me that charges are high since that's how they afford a fleet of vehicles Check out the cost of a shower valve in 2014. I was charged just under $370. by a few pennies

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  Response from the owner

  Thank-you for sharing your feedback with us Nancy, we find it very helpful in creating the best customer service experience possible and I am sorry that you were disappointed. I looked at your account and the only shower service we provided for you was in 2014. We pride ourselves in quality customer service and workmanship and hope you will give us the opportunity to serve you again. Please feel free to contact our office should you like to disuses this further.

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  Laura S

  5.0

  We contracted Nebrasky for a boiler replacement. We collected 4 estimates and each company came to our home to give us an estimate. Only Nebrasky sent a technician that was able to service our old boiler to get it to make hot water again while we were collecting and comparing the bids. Nebrasky's pricing was in-line with the other bids we received. They provided professional bids and responded to our questions in timely manner. The installation was seamless and very professional. Their workers were respectful of our home and very friendly. The entire experience was excellent and we would definitely recommend Nebrasky to our friends and neighbors.

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