NC Mechanical Heating & Air
HWY, Beulaville, NC

NC Mechanical Heating & Air Reviews

1.7 stars based on 16 reviews

Featured Comments:

• B

  Barbara Partin

  1.0

  Homeowners warranty listed this company as the only "in network" ac repair. AC went out on Saturday and NC Mechanical is not open weekends/after hours. Called Monday morning, and was pleasantly surprised that they scheduled me for the same day, with a window of arrival between 12-5. Called a little after 4 to confirm they would be coming and was assured they were, but may be a tad bit late, since coming from the next town over. Tech never showed. Called Tuesday morning and was told they just got busy, but would indeed come - again between 12-5. Tech once again didn't show, nor did they call. Ended up calling another company (paying out of pocket) that was at my home in less than 30 minutes. Replaced the capacitor and had cool air pumping through our house within an hour from calling. Didn't even charge an after hours fee. Had I known what was wrong and that the price was going to be so low, I would've called over the weekend! After my first hand experience and seeing other reviews and NC Mechanical's BBB rating, I would never recommend this company to anyone. My home warranty company is now looking for another company to work with.

• S

  Sara Mills

  1.0

  If I could give no stars I would. I would never recommend this company to anyone. My AC broke last summer while I was pregnant and sick, the tech that came out put coolant in my AC as a temp fix but never gave me an actual answer to what my problem was, turns out I had holes in my furnace. When all the coolant leaked out again I called the warranty company back & once again they sent the same company out who again put coolant in but offered me no solution to my problem. A couple weeks later when it leaked out AGAIN I called the warranty company back who then sent this same crappy company out, except this time they didn’t send a tech they sent the owner. Once the owner got to my house he told me that it was illegal for him to put coolant in my AC again and that my whole entire unit needed replaced, he also told me he’d would finance me but my since my husband only had so long left at this duty station he would hate to get stiffed, then left. I called another company, Kennedy Heating and Air who came to my house put coolant in air so I wasn’t miserable, ordered the actual part that I needed and got my AC fixed by the next day, my whole unit did not need replaced. NC Mechanical Heating and Air is the worst. I again, would never tell anyone to use them.

• K

  Kurt Blaha

  1.0

  The worst customer service ever. Had an appointment for them to arrive between 3pm and 8pm yesterday, never showed, never called !!! They were assigned by my home warranty company to repair my HVAC SYSTEM. They did the same thing when I needed a repair last year.....didn't show !!!! Their Better Business Bureau Rating is D-, Yes that's a D minus........ They were a waste of time for me, and judging from their rating here they are not worth putting your trust in.

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