michael nall
June, Louisville, KY

michael nall Reviews

2.3 stars based on 22 reviews

Featured Comments:

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  Gayle Brooks

  1.0

  Mike Nall was assigned to repair my a/c by my home warranty company. His visit to my house was the beginning of a month long ordeal. He left saying that all we needed was a filter change and a refrigerant charge. However he stopped back at the outside unit on his way out leaving a wrench and several loose screws on the back of the unit (see photos of how we found the unit after he hurried away). The next company that came behind him found the unit with no refrigerant and totally destroyed. I truly hope that the warranty company has learned from this and does subject anyone else to the Nall's experience.

• H

  Holly Von Deylen

  5.0

  Mike was our technician and took great care to troubleshoot and explain the issue. He worked with our warranty company to ensure they understood the problem as well. He was knowledgable, professional, and personable. Scheduling was easy and he kept me up to date on his arrival time via text. We would recommend this contractor.

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  Geoff DeNatale

  1.0

  Horrible company and horrible customer service. Last May, they installed a new outdoor portion of our AC. They had to come back for poor electrical work. This March, less than a year later, I called because it wasn't cooling. No return call or text. I called someone else and it was the refrigerant. A faulty valve, that didn't fit my unit, was on and it was leaking refrigerant. You could hear it. It was refilled, new valve put on and a discount from the new company because they hate what Nall's did. It was either poor service/technician or flat out a scam to get people back for more service and repair. He doesn't return any calls though. Heed all the bad reviews people! Do not use this company!

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