Elder Heating and Air
Valley, Louisville, KY

Elder Heating and Air Reviews

4.8 stars based on 189 reviews

Featured Comments:

• B

  Bart Miller

  5.0

  I contacted Elder when our second floor heating unit started to fail. Their scheduler was very polite and was able to schedule a same-day appoint to have the unit inspected. I was given a call in advance of their arrival as requested. The technician was on-time and quickly identified the problem and contacted me by phone to discuss repairs. Repairs were made at a reasonable rate and our heat was back up and running within 6 hours of my initial call. The service we received was impeccable from start to finish. I was very impressed! If I could give them 6 stars, I would!!

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  Response from the owner

  Thank you Mr. Miller for the wonderful review!! We value our customers! Thank you for trusting us at Elder Heating and Air! We appreciate you!

• O

  Opal Helm

  5.0

  We woke up this morning with no heat. I called Elder at 830 am and someone was here by 10 am. They had to go get a part and just finished the repair before lunch. And the cost wasn’t too bad either. Nice technician and nice person who scheduled the repair. Also uses them for air conditioner repair last summer and they were great. Definitely recommend and will use again!

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  Response from the owner

  Thank you Ms. Helm!! So glad we were able to get to you quickly! We appreciate you! Thanks so much for the review!

• S

  Shannon Sharpe

  5.0

  My furnace started acting up at exactly the wrong time (when it was 9 degrees out at night, ugh) and the Elder team was extremely quick to get out to see what was going on. Turns out there was a major problem with the unit and it was leaking CO into the house and needed replaced, turn around time to get this done was fantastic! Plus, they were super professional and very nice to work with. I would highly recommend work with them!!! Thanks guys :)

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  Response from the owner

  Thanks so much for the review! We appreciate our customers! We are glad you called, thankful you are safe!

More reviews (2)