Henry's Heating & Air Conditioning Co
Fegenbush, Louisville, KY

Henry's Heating & Air Conditioning Co Reviews

4.7 stars based on 15 reviews

Featured Comments:

• T

  The Supernova Experience

  5.0

  I had Logan out to look at our system that we had been having trouble with. He went thru our system and discussed our options . He let us know that we didnt need a new system and could have some repairs done but we opted to have it replaced an we are sure glad we did. The price was excellent ,the job they did was clean and they was thorough on keeping us up to date on each step and how long it would take. The customer service was top notch and i would recommend them to anyone who has hvac issues. They came recommended to me by a neighborhood social media group. We are definitely happy customers and will only use them moving forward

• C

  Chuck Bratcher

  5.0

  Logan came to our home and diagnosed our problem. It turned out that a drain was not working properly. As a Marine Mechanic, I understood every thing Logan explained to me and between the equipment I had in my shop and Logan's understanding of the heating system, we were able to clear the drain and get my heat operating normally. I was very pleased with his knowledge of our heating system and the recommendations he made. We have a 21 year old system and we know it was a matter of time before we had to replace it. I will be calling Henry's to do that work for us. We decided to go ahead and replace our 20 year old system and we had Henry's do the work. they sold us an efficient system and installed it much quicker than I expected. It was early spring when they installed it, and They came back when the temps came up to properly charge the Freon system to get the best cooling effect. It has heated our house for 2 summers and cooled our house last summer. we have noticed a reduction in our heating and cooling bills and our house is very comfortable. I would recommend Henry's to anyone who needs a/c or heating repairs.

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  Response from the owner

  Thankyou for the review chuck! We look forward to working with you and your family in the future!

• S

  Stu Backer

  5.0

  Thank you Henry and Logan for spending a full day installing our new Ruud AC condenser and evaporator coil! You guys did a fantastic job and exceeded our expectations. Your attention to detail and personalized service is second to none. I highly recommend Henry's Heating and Air to anyone in the Louisville and surrounding counties that are looking for personalized HVAC service and installation. You will get the owner of the company and/or his son for service calls and installation. It's really hard to find this level of service and commitment in the service trade. It's certainly a rarity these days as most companies outsource the work to hourly employees that often do not have the best interest of the homeowner in mind or the experience to go along with it, rather they're trying to get the job done as quickly as possible all while sacrificing quality. We had a bad experience with a much larger company a couple of weeks prior to finding Henry's. Henry was nice enough to clean up the mess of another company and make things right. He always kept us in the loop during the installation process and made several suggestions that gave us the results we were looking for. Our unit was located in a very hot attic at the time of service yet this did not deter these guys from completing the job by the book. I'm big on details and little things like flowing nitrogen through the lineset before brazing and wrapping the valves with a cold rag to protect them from the heat are things that I look for and they did it all. These are the things that will allow your HVAC system to provide a long service life. We had a funky exhaust flue that was made worse by the other company and Henry's HVAC fixed this along with making sure everything would pass an inspection that he scheduled. If another company isn't willing to schedule an inspection on your behalf, then they're probably not confident in their craftsmanship. By the time Henry and Logan completed the job I felt like I had known these guys for half my life. Truly personalized HVAC service at its finest is an art that is slowly being lost in the service trade. Their responsiveness, punctuality and pricing were right on point for the value of service that was provided. I feel that we definitely got our money's worth all while increasing the value of our home as our AC unit finally matches the specs of our house and the difference is amazing! We received quality service throughout! We look forward to having Henry's Heating and Air handle all our HVAC needs. We were lucky to find these guys and really happy that we did. 5 stars from this happy customer!

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