Martin’s Heating and Air Conditioning
Run, Richmond, VA

Martin’s Heating and Air Conditioning Reviews

3 stars based on 8 reviews

Featured Comments:

• J

  Jessica Rudloff

  5.0

  I used my Cinch home warranty and Martin came out to the house. He was on time, and thoroughly explained the issue. Once the issue was diagnosed and equipment was ordered Martin came back out and had the new unit in within 3-4 hours. Please use this review as a GREAT home warranty experience.

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  Response from the owner

  Thank you

• J

  Jane T

  5.0

  Martin is a real guy with a great work ethic. There is no middle man so the savings are transferred to the customer. In the middle of COVID, he came to give us an estimate. He came highly recommended by a realtor. His estimate was very reasonable. He ordered the AC unit for us that was delayed so he personally drove to Woodbridge to get the unit. He installed both the heating and Air for us as our HVAC was 23 years old. He provided the warranty and finished the job on time. He cleaned the place well and hauled the old unit away. Currently we are enjoying the cool air. I am sure the heat will work fine as well during the winter months as we haven’t gotten a chance to use it yet. Thanks Martin

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  Response from the owner

  Thank you for a great review !!

• G

  George Burdine

  5.0

  As others have experienced, Martin's was sent out to service my HVAC unit by my home warranty service. However, that's where the similarities to the other reviews end. He was very informative on how I could avoid the issue I was having going forward, and even demonstrated how I could do these tasks on my own. He also listened to me about how my unit seemed to struggle to cool the upstairs, and he showed me how to use the damper to get the air flowing where I needed it. He even went as far to change the fan speed on the unit from low to high, citing that Goodman typically ships them at low when he recommends it to be set to high. I understand others may not have had the same experience, but I just wanted to make it a point to leave a review when I feel like he did an excellent job.

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  Response from the owner

  Thank you for the great review.! We do strive to satisfy all home warranty customers but unfortunately not all are and it’s mainly due to their policy restrictions in which they are not informed of.

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