SERVPRO of New Kent/Williamsburg/Northern Neck
Industrial, Charles City, VA

SERVPRO of New Kent/Williamsburg/Northern Neck Reviews

4.4 stars based on 53 reviews

Featured Comments:

• M

  Margaret Ratel

  5.0

  I just want to thank Karen & Ashley for their kindness, professionalism, & most of all patience with me. I was dealing with a situation at my house in Williamsburg. Trying to handle it & being out of state made it so much more challenging. Each time I called(which was many times) they were so kind & understanding of my situation/stress. Throughout the whole ordeal, they were so reassuring & really put me at ease with each response. So thank you again Karen, Ashley, & Servpro team!!!!!😊😊😊😊

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  Response from the owner

  Thank you! We agree that Karon and Ashleigh are so good at what they do. They make our team so much stronger. Thank you for trusting us with your home.

• c

  christina clear

  1.0

  the manager, amanda, makes her employees go into unsafe houses. she doesn’t care about her employees at all. and she wonders why she’s so short staffed and people quit so often and so quickly… she’s the problem.

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  Response from the owner

  We do work hard to make sure that each home or business we enter is safe for our employees to enter. Unfortunately entering homes that have suffered a fire are an every day occurrence in our line of work. Our employees are incredibly important to us. We do wish you all the best in your future job search.

• S

  Samantha Cain

  1.0

  I wish I could give zero stars. I don't have enough time to tell you how horrible my experience has been with them. I highly do NOT recommend. These are just a few pictures of a few of the many broken items I cherished from my deceased mother.

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