Lee Supply Carmel: Plumbing, HVAC, & Appliances
Carmel, Carmel, IN

Lee Supply Carmel: Plumbing, HVAC, & Appliances Reviews

4 stars based on 68 reviews

Featured Comments:

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  E Newman

  5.0

  Several years ago we renovated our kitchen and replaced all of our appliances, which we purchased at Lee. The staff was knowledgeable and helpful, making sure that everything was on schedule, no small feat as we had several contractors working to wrap things up. That alone would have earned five stars, but I am writing this to comment on the experience I had yesterday while trying to resolve a minor issue with our dishwasher. Jeanne answered my call. She was friendly and reassuring, and then promptly followed up with more than I had asked for but information that will allow me to address this and any future issues I could have on my warranties. This is the treatment I would hope to get if I walked in to make a purchase, but not what one often finds four years later. This is why we chose Lee Supply and why we will choose them again in the future.

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  Response from the owner

  So glad to hear of your experience. Thank you for taking the time to share!

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  Eric Bushue

  5.0

  I am a vendor for Lee Supply and they handle them self with the utmost professionalism. They are a very ethical company and have been a blast to work with!

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  Jeff Brown

  1.0

  Tried to buy a new water heater directly, and then through a licensed plumbing contractor, and they wouldn’t sell either of us a new unit. The best they’d do is make an out of the box, “scratch and dent” unit available at what sounded like full price. Not happy about their policy and they surely aren’t living up to the “Supply” part of their name. I certainly won’t try to use them again for anything.

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  Response from the owner

  We regret to hear of your frustrations. Many manufacturers have yet to regain full production levels after the covid-related decrease in production that has led to a limited availability in stock. We do stock American Standard water heaters in addition to Bradford White. This limited stock would certainly lead to such an unfortunate scenario you and your contractor found yourselves in while attempting to buy a new Bradford White water heater our stock of new heaters in this brand was already sold. Sincerely, The Lee Supply Family

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