Heritage Mechanical Services, Llc
Elm, Mechanicsville, VA

Heritage Mechanical Services, Llc Reviews

2 stars based on 4 reviews

Featured Comments:

• L

  Lisa Coleman

  1.0

  We had Eric install a complete new HVAC unit in our home 10 years ago. Every other year, we have had to call Eric to service the unit. Every time Eric diagnosed it as being low on freon, So, each time he came out was $500 for freon. This past year, again, we call Eric to service the unit. The unit was frozen and had to be thawed out. Eric also diagnosed that we needed to replace the coil on the air handler, but that was under warranty. We have tried for 8 months to get this accomplished. On the last day of our warranty, he explained that we needed to put the coil on our credit card in order for him to get the part to fix our unit. (He didn't have the money to pay for it) Today, we had another HVAC company to diagnose our unit and found nothing wrong with our coil. Please beware of this company, unable to diagnose issues, charge you for items not needed, and very unreliable.

• O

  One Stop Food Mart

  1.0

  Installed us a unit last year, gave out about a month ago. Had them come a few weeks ago, charge me $350 and claimed they fixed it and changed the filters. 3 weeks later, gave out again and the store temperature was over 90 degrees for over a week. They sent a worker, claimed to fix the return Filter and cleaned coil, charged me $120. Still broken and still 95 degrees in the store. They claimed that we should close our deli to reduce the heat in the store and the AC was just not strong enough, so I did that and lost days of business. Had another company come out ASAP, and they fixed it the next morning in less than an our after noticing our evaporator and condenser’s needed cleansing which wasn’t done either of the 2 visits. It’s now working perfect (with the deli running) and the other company charged me less than I had to pay for these 2 pointless visits. Lost a customer here :/

• M

  M Y

  1.0

  They installed a new hvac system in my home. Immediately I noticed something wasnt correct. after a few house calls I got tired of arguing with a "professional" and gave up. Power Bill's doubled. The last one was 551 dollars in a 1200 sq ft home. he sent one of his techs out after another complaint who found a broken wire on the reverse valve (his words) and said I was right when thinking the heat and ac were on at the same time.

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