A Appliance Repair
Mechanicsville, Mechanicsville, VA

A Appliance Repair Reviews

3.5 stars based on 39 reviews

Featured Comments:

• J

  JAVONYA MENDIOLA

  5.0

  I've used these guys twice for used fridges. I bought a new SXS fridge and it died within 2 years. Needing another fridge immediately but none were available for shipping, I went to these guys. That fridge last over 11 years. I not long ago went back to them for a used fridge because new fridges were, once again, unavailable for delivery for a month or so out and I needed a fridge asap. These guys are beyond nice and professional. They deliver either on time or early, are dressed professionally and stand behind their products. Always great service...always!

• S

  Sara Davis

  1.0

  We have had these folks have been here twice in the last year. The first time was for our washing machine and we were told the control panel was going bad and they could fix it for $500...it was actually a blocked water line. The second time, they were here to diagnose our dishwasher and it was supposed to be just a service call fee. The tech, Derek, fixed the problem without telling us what it was or telling us the cost...then handed my husband a bill for $250. That was on May 6th and now less than 2 months later, it is having the SAME PROBLEM. I called for service and was told it would be weeks before someone could come I was explaining that I didn't find this to be good customer service and that we shouldn't have to wait over 2 weeks then the person that answered the phone HUNG UP ON ME. I tried calling back and now they aren't answering their phone. THEY WILL OVERCHARGE YOU AND DO NOT PROVIDE GOOD CUSTOMER SERVICE.

• A

  Aaron B

  5.0

  Lisa the receptionist was very professional and helpful. I called ANOTHER first company to get a rough estimate of cost because I knew what the problem was. They harshly pushed me to book an appt and told me no one will give me an estimate. Lisa at this company, however, told me that based on the age of the machine and the general description of the problem that the estimate for labor and parts could possibly not be worth the expense of getting it fixed. I might call back for service after doing a little research myself, but it will definitely be here, not at Dillon's.

More reviews (2)