Gerondale Heating & Cooling
John, Lakewood, WI

Gerondale Heating & Cooling Reviews

4.7 stars based on 24 reviews

Featured Comments:

• H

  Huyen Vu

  1.0

  There is an issue with my furnace at home that has the rubber burning smell when it runs. The furnace is only 5 years old. Tom Junior came to look at the furnace for 25 minutes and said the fan wasn’t working. He left with the fan was running and took $150 for a service call. Literally, 5 minutes after Tom left, the house has the same burning smell again. I called Tom and he refused to come back. He basically told me to call other company to come. He admitted that he is incompetent to fix. I asked him for the money back as I will have to call someone to fix, he just hung up the phone! It is scams! Poor experience! Avoid this company, Tom and Junior at your own cost! I called Packerland heating and cooling and they came over and had my furnace fixed within an hour. The charge for a service call and 1 hour of service and part was only $120! It wasn’t even the controlling board that had an issue like Tom said. Much less and the job got done! Thank you Packerland heating and Cooling! You will be serviced all my rental properties from now on.

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  Response from the owner

  Flagged for removal due to violation of terms of services.

• B

  Bill Wiegand

  5.0

  My wife and I bought a cottage on Wheeler Lake last fall and realized this spring we needed air conditioning. Initially, I had contacted another company but after several months of my calls not being returned, I found and called Gerondale Heating and Cooling. Tom stopped by the same day I called them and gave me an estimate on the spot. My next question was "When do you think you install the system?" Well, Tom opened his calendar and said the following Tuesday! Tom and his son showed up that morning and within a few hours had a new central ac unit installed. Needless to say, we could not be happier and I wish I had called Gerondale a couple of months ago and avoided the frustration I encountered with the other company. I'm typically not one to review companies, but in this case, Gerondale's high level of customer service and talent warrant a 10 star review. I look forward to working with them again in the future.

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  Response from the owner

  Bill This just made our day! 😍 Thank you so much for taking the time to leave a great review.

• D

  Diane Novak

  5.0

  Had no heat on a Friday in February, called them and they came out that day. Ended up needing new furnace and was installed on that Monday. We had heat by noon, very nice guys and cleaned up everything behind them. I would truly recommend them for any heating and cooling systems. We appreciate your promptness and knowledge.

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  Response from the owner

  Diane Thank you for going through the trouble to leave a very nice review. So few people do and we really appreciate it! 🙌🙏

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