Gemaire Distributors
Stumpfield, Pensacola, FL

Gemaire Distributors Reviews

2.9 stars based on 7 reviews

Featured Comments:

• S

  Sonia Flores

  1.0

  Really really bad, check in for a delivery 12-21-21 at 12:30 pm and got unloaded a day later 12-22-21 at 12:45 pm. All they have to said, I’m sorry I’m sorry Never coming back to this place.

• M

  Matt Blainstein

  1.0

  The worst customer service of any place I have seen in all my years in business. I'm an HVAC contractor of 22 years and have never seen a place as bad as Gem-Air. They ordered the wrong thermostat in from another gem-air store and it was not what was needed. I then proceeded to exchange it for the correct one when I was informed they can't do that. What?! You ordered the wrong stat and now you can't exchange it..... I was informed it was special order so no refunds, but they ordered it wrong. He then told me the one I need is $800, and he would have to order that also. I ask him what kind of thermostat cost $800 and he started on his computer again. Then he says he has the one I need and it's $369, and it's in stock. At this point I'm not gonna let these clowns rip me off anymore, and I told them I want my money back. He said he can't do that, and he would have to see what he could do. They will not give me credit or a refund on a thermostat that they ordered wrong, and lie about the one that I needed. Why didn't they tell me the one I needed was in stock in the first place? This place is run by drug addicts, go somewhere else for your Rheem parts and equipment, I will never return, ever. I sell about 25 Rheem systems a year, but that stops now, they can keep that equipment if this is there idea of a distributor.

• C

  Chris Hill

  1.0

  Rude on phone. Only sells wholesale.