Gagle's Heating Air Conditioning & Plumbing
Pringle, Salem, OR

Gagle's Heating Air Conditioning & Plumbing Reviews

4.1 stars based on 52 reviews

Featured Comments:

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  Scottie Lemmon

  4.0

  Update 2- Gagle's came out and connected our gas line the week after we called. There was lots of confusion as to why it has been missed. I'm glad we found the issue sooner, rather than waiting years to buy a gas stove and having no gas! Update-Gagles also put in a gas line so we could install a gas range. When we bought a gas range a couple months later, no gas was coming out of the line. We called and asked them to come out and figure out the problem and made an appointment for a week later. In the meantime I went into the crawl space and found the job had not been fully completed. They ran a line under the house to the range, but it was never tired into the gas line. I will update again later with how this is handled. We had Gargle's come and install the works. A new furnace, AC unit and thermostat. After getting 5 different quotes they came in with best offer and had good quality products. We appreciated that they were clear about what was included and we never felt like we were being up sold. They were very knowledgeable and patient while we had to wait for our electrical panel to be upgraded to fire up the AC unit. So far everything has worked out well and installed clean. I would recommend them to friends and family.

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  Shannon Harvey

  5.0

  Gagles is the BEST. I own The Dog Bark, a local doggy daycare and our A/C went out this summer and they came the very same day...It was the day we hit a record high of 115 degrees so they were literally life-savers! Because we are taking care of animals, it's so important that we have temperature control at all times. This winter, our thermostat was knocked off of the wall and they were at our facility within one hour to fix it. They are always polite, prompt, knowledgeable and I am SO grateful to Gagles!

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  JoAnne Robison

  2.0

  I’m very disappointed. I called Gagle after our regular company was a no-show for a scheduled maintenance appointment. They scheduled an appt for maintenance on out heat pump and to give us an estimate on replacing the system (for 3 weeks later). They showed up on time, was courteous, and very knowledgeable. They emailed our estimate options the next day. We made our selection and scheduled an install date which was a month out. I called them the day before to confirm the install was still on and it is a go. I get a call 1/2 hour before the scheduled time. They did not have one part but it had been shipped and someone will call back to reschedule the install. I called them 13 days later to check on the status. They said they would check and get right back to me. No call back in two days. Not very good customer service and follow up.

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