James Heating & Air Conditioning
Davcor, Salem, OR

James Heating & Air Conditioning Reviews

4.1 stars based on 39 reviews

Featured Comments:

• J

  John Doe

  1.0

  Bad experience. I will not call on them in the future. I called James to inquire about a bathroom fan and vent install. The receptionist was very friendly and said that their company does in fact work on these installs. Here's where it starts to go sideways. The " Rep" shows up 30 mins early, while I am still getting out of the shower. He was invited in and began talking to my girlfriend while I was throwing on clothes. Apparently while I was trying to get to him, he told my girlfriend that they do not do this kind of install and he was making his way out and away. I stopped him as he was leaving and began asking some questions. I said, " So you guys dont do this kind of install ? , Your receptionist said you do". He then snidely says, " Thats why shes a receptionist". I thought that was a rude way to throw your nice receptionist under the bus, at the same time marginilizing her contributions to the company. He then starts telling me that actually they could but there would need to be an electrician involved, a hole cut for venting through the roof, yadda,yadda. He said all said and done I could be looking at 1000 to 1300 dollars for everything. He says," A lot of people wont want to pay that much for an install like this, I suggest you find a handyman to do the job cheaper". I was starting to get annoyed by this guy so I said, " Well sir, a lot of people dont want to pay much for anything". We were talking like this as he was trying to make his way back to his vehicle. This guy just did not seem to want to deal with my job at all. I am more than willing to pay the 1000 to 1300 dollars for the install done right as there is a hole in the roof that needs to be properly cut and sealed for the installation, and proper wiring completed. It is worth it to me as I am trying to update my old bathroom, and I want proper ventilation before new tile, flooring, and paint. My first and only impression of this "Rep Guy" was that I feel maybe he would be as sweet as pie to a little elderly lady that was needing an expensive, new furnace install. I have found another local, friendly and helpful Heating and Air Company to take the job. I will not call on James Heating and Air again.

• M

  Michael Warwick

  5.0

  After getting several estimates to replace a 25+ year old heater and A/C unit from companies that try to sell you on systems that you don't need, I came across James Heating & A/C. Mike Muncy is incredibly honest and he will educate you on everything you need to know about replacing your HVAC system and he will not over sell you on a system you don't need. I even did my own research and verified everything he said was true. He saved me a few thousand dollars. They have two guys that do the installation and they are very pleasant and skilled at what they do. It is a small company but they are big on service and honesty. Go ahead and get your estimates from the bigger area companies but do yourself a favor and contact James Heating & A/C.

• Z

  Z Pickett

  5.0

  Todd is amazing service technician. This company goes out of their way to ensure you are happy before they leave your house. They have earned my business for as long as I live in the area.

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