Fox Service Company
Ferguson, Austin, TX

Fox Service Company Reviews

4.7 stars based on 935 reviews

Featured Comments:

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  Nathaniel Hesse

  5.0

  This was my first experience with Fox, and they were fantastic. We had some electrical work that we needed done. John gave accurate estimates for 3 different jobs, and we settled in a single job that he was able to accomplish the same day. He was courteous and professional, and his work was meticulous and clean. He protected my furniture, and cleaned up after the work was completed. I would definitely use them for electrical work in the future. Thanks!

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  Response from the owner

  Hi Nathaniel, We are thrilled that we met your expectations for your first experience with us. We appreciate your feedback about your Tech, John. He will be happy to know he made a difference for you! Thank you and have a great day!

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  Cary Kahia

  5.0

  Fox Service Company really came to my rescue. The property I manage lost hot water in the bathtub on the main floor two day before Christmas. They got me on the schedule and came out the same day I called for service. The tech was awesome!! He made the repair in about 20 minutes and the service fee was insanely reasonable. Fox Service is the company to call if you have an emergency. They resolved my plumbing emergency fast!!

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  Response from the owner

  Cary, we're thrilled you called us for your plumbing emergency! Thank you for the great compliments, the comments and your business! Call us again!

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  Vela Nosek

  5.0

  As first timers with Fox Service Company, we spoke with the best customer service representative we’ve ever dealt with. I have to say, we are very pleased with how much he cares to make sure that everything was taken care of. John had called our team caretaker throughout the span of multiple weeks to make sure that we had service and would work around our schedule. We are a very busy family and typically don’t have time to answer or make phone calls, but the customer service that we had was beyond excellent! He had talked with me and my husband for over 30 minutes explaining what is offered and he was very kind and knowledgeable about it all. We had spoken with a few other companies that had different options, however, John was able to give us the full rundown for everything, which sold us completely. Your company is very lucky to have such a dedicated worker. If it hasn’t been done yet, he should get a raise! We look forward to working with Fox in the future at all of our homes!

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  Response from the owner

  Hi Vela, John is a wonderful part of our team here at Fox and you're right, we are lucky to have him and customers like you who appreciate our dedication to our work. We appreciate your oberservations! Thank you!

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