Ferguson HVAC Supply
Corporate, Naperville, IL

Ferguson HVAC Supply Reviews

4.7 stars based on 17 reviews

Featured Comments:

• P

  Peter Nalepa

  1.0

  Horrible customer service by branch manager Mike . This pos had the Audacity to raise his voice at me or nobody was arguing as I voice my opinion on the stock of parts that they were missing from a failure that occurred a week After I installed a furnace that they did not have parts for . Tradesman save your time and aggravation go to a different branch ! It’s not what you say it’s how you say it MIKE ! On another note you were not groomed how presentable should a counter person be? At least comb your gray hair and for the love of god shave you look like a bum!

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  Response from the owner

  Thanks for sharing this situation with us, Peter. We have high-regard for all our customers, and our associates are expected to be friendly and to treat everyone with respect and courtesy. We will be sure to address this with the right teams here at Ferguson.

• C

  Chris Bee

  5.0

  Out standing customer service, Chris suede is a great guy and very helpful when it comes to plumbing supplies!

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  Response from the owner

  Chris, thank you for the 5-star review. We strive to provide the same world-class customer service experience that you received from Chris to all our customers. We look forward to seeing you again soon here at our Naperville HVAC location.

• A

  Ac Re

  5.0

  Helped me find a gas valve for my green colonial.

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  Response from the owner

  Thank you for your positive review of our Naperville HVAC location, Ac. We are pleased to hear that our staff provided you with excellent customer service when finding a gas valve for your green colonial. We hope to see you again soon.

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