Ferguson Bath, Kitchen & Lighting Gallery
Ampersand, Aberdeen, NC

Ferguson Bath, Kitchen & Lighting Gallery Reviews

4.1 stars based on 14 reviews

Featured Comments:

• K

  Kerry Yi

  5.0

  Big kudos to Ian who really helped us find a small component to a bath faucet handle that needed replaced from a botched DIY project. He made it happen!!!

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  Response from the owner

  Thank you for your positive review, Kerry. We are glad to hear you had a great experience, and that Ian was able to assist with all of your bathroom DIY needs. We hope to see you again soon.

• R

  R Francis

  5.0

  Jeramy came to our new home and helped us work through issues with an oven hood vent insert. He’s been responsive to our concerns. Lisa E and Lisa S saved many days, quickly finding replacements for all sorts of things for our new home that had become difficult to get during the pandemic.

• S

  Stacey Atkins, GlassHalfFullMomMoments

  1.0

  Dont buy KitchenAidkitchenaid products I warn you all. Here is the update on our third time dealing with a broke down 2 year old fridge we bought. Second time this happened I lost 220oz of breastmilk this time our fridge has been broken a week already and service came out today and fridge still does not work and part has to be ordered which could mean another week or 2 without a fridge. After working a 12 hour shift during a pandemic at the hospital I come home to hungry 3 year old asking for a yogurt snack and a 1 year old demanding a bottle of milk. What does KitchenAid respond to me in private message, basically that its the third party warrenty companies issue. No ownership that they have a crap product or to make the right wrong. I had an early family Thanksgiving dinner planned this Saturday since i have to work the Holiday...how do you suppose I do that with no fridge? KitchenAid takes no responsibility in ensuring their customer issues are resolved. Dont purchase their products it will cause nothing but a headache. They should overnight their stupid little part and get this crap fixed. Dont bother contacting them by phone its a 5 hr on hold game and run around.

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  Response from the owner

  Stacey, thank you for taking the time to share your experience. It's our hope that every customer has a positive experience, as we aim to provide stellar service. That being said, please let me know if there is anything I can do to assist you with your KitchenAid refrigerator. I can be reached at (910)-235-0605 or [email protected] - Jeramy Hooper, Branch Manager

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