Enterprise Air Conditioning & Refrigeration
Vogel, Mercedes, TX

Enterprise Air Conditioning & Refrigeration Reviews

4.1 stars based on 18 reviews

Featured Comments:

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  Robert Garagan

  5.0

  We arrived at our winter home here in the RGV a week ago only to find out that our air conditioner was not working. As it was late in the day we thought we would have to suffer through a hot night without air but decided to give Enterprise a call. Within an hour of making the call we had a technician on site who worked diligently to resolve our issue. Although we now had air conditioning the technician told us that our 15 year old system was running out of life span. The next day at our request a representative from Enterprise came over and explained our replacement options. Two days later we had our old systems removed and new improved and more efficient ones were installed. The whole procedure took less than a day with a follow up visit the next day. During the whole week long experience with Enterprise we were amazed at the dedication and professionalism that was exhibited by their team, from the original office call right up to the final payment process. The technicians were outstanding both from a personality perspective and from their technical approach. The one word that comes to mind when reviewing Enterprise Air Conditioning and Refrigeration is “professionalism” followed by “friendliness”. I highly recommend them.

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  Ceylan Akguc

  1.0

  Called them through my warranty company for a broken AC, sent a technician the next day. He was very nice and professional. Said we needed a new motor so he would have to put in the order with the company. Said it would take a week. Waited a week, no call no nothing. Called after ten days and they said it comes in today and they will send a technician in the morning. Got a confirmation text the technician will be at our house between 10-1. Comes 2 pm and nothing. Call and they said he has food poisoning. THAN WHY DONT YOU CALL ME. Said they are going to try to send someone else. At this point we should be priority. Waiting 11 days in a hot house to get our AC fixed is ridiculous. The woman Mariann I believe was her name, was rude on the phone and very unprofessional. She even started ignoring my calls. I had to have my husband call. She answered.

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  Crista Paredez

  5.0

  After some issues with my a/c I knew it was time for an upgrade. Maryann and her team were so helpful throughout the whole process. The team was very nice, professional and the prices were very affordable! Thank you enterprise a/c for the A+ customer service!

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