EnergySmartNY/Home Comfort
Scottsville, Scottsville, NY

EnergySmartNY/Home Comfort Reviews

3.7 stars based on 30 reviews

Featured Comments:

• J

  Joe Lake

  5.0

  I am the operations director for Geotherm Inc. We used Home Comfort for spray foam and vapor barrier on our latest geothermal project. They did a phenomenal job coordinating with my customer and creating a five-star experience for them. I reviewed the project a month later and I definitely will be using them for all of our Insulation situations. I highly recommend them

• A

  Adrienne LaLiberty

  1.0

  I had an energy audit and hired Home Comfort to do a list of things to my home in the fall of 2016. They said they would install baffles as needed. This was a New York State energy audit, so the loan I took out a loan for almost $9000 through New York State. They checked their own work with an auditor through their company, and everything was passed through. Fast forward to now, winter 2021, and I have major ice damning which caused damage to my second-floor window. After I had a friend come take a look, it became clear that Home Comfort never installed baffles in my attic. I called and got the answering service, two times on Monday, February 22–they refer to themselves as the overflow call service. It wasn’t until 12 o’clock when I finally got someone to call me back from the office; he came out at 1:00pm. The man that came out to take a look indeed acknowledged that, yes they did not install any baffles in my attic. When he left my home, he explained that he was going to discuss this with his boss and his boss will be in contact with me ASAP to discuss how they were going to rectify things. He left my home at approximately 1:20 and, have still yet to hear back from anyone. Every single time I call during regular business hours I get pushed to the “overflow answering service“. Do not use this company. I am going to have to have my lawyer call them in order for them to rectify a huge, huge mistake on their end.

• S

  Sean Flesch

  4.0

  Service was decent. They got it done quick. There were some small details I want a big fan of including the sandwich one of them left in my yard.

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