Excellent Air Heating & Cooling
Mumford, Scottsville, NY

Excellent Air Heating & Cooling Reviews

4.9 stars based on 111 reviews

Featured Comments:

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  Catherine Holland

  5.0

  We bought our first home in Feb '21 and soon after looked to convert from oil to gas heating. James from Excellent Air gave us an extremely professional quote and took the time to answer any and all questions I had. Booking them was a no-brainer to get us converted as well as install a new hot water tank and install A/C. My husband and I agree, it was the smartest purchase we've made for our home yet! Their follow up / maintenance assistance since then has also been fantastic. So glad we went with Excellent Air.

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  Response from the owner

  Thanks for sharing about your experience with Excellent Air Catherine! It has been our pleasure to work with you. Please give a call when you needed anything, or just have a question.

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  Greg Brown

  5.0

  As always, we had a great experience with Excellent Air Heating & Cooling, and I can't recommend these folks enough. The technician - Josh - arrived on time and was completely professional. Answered any questions I had, and really went above and beyond what was required during the maintenance process. I offhandedly mentioned that we had a gas heater in the attic that hadn't worked correctly for years. They don't normally service this type of heater, but Josh said he'd take a look. Long story short, he took the front off the heater, went to work with a cleaning brush & vacuum, and a few minutes later that heater was working like it was brand new. The price for the heater repair? How about $0.00? Now I ask you, when was the last time you had service like that from any company? This is a top notch organization, and I would recommend them highly. This is an honest review. Credit where credit is due. I have no connection to this company whatsoever other than being a satisfied customer.

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  Response from the owner

  Thanks so much for sharing about your experience Mr. Brown! We are so glad that Josh was able to help with that other heater as well. Please call anytime!

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  Chris Hamilton

  5.0

  I had a wonderful experience with Excellent Air! What makes them truly exceptional was that they sent over Neil Curran, an amazing technician that is fluent in American Sign Language. It's a rare thing to experience, as a Deaf person, to communicate with professionals about my house in sign language without an interpreter or needing to use paper/pen methods. I have so much respect for a company that is willing to not only provide full access to communication but also hire one of our own in the community. Neil was phenomenal at explaining every portion of my HVAC system. I asked so many questions because being a homeowner was new to me. He helped me understand how parts work and identified quirks in my system, and showed me how to efficiently use it. He performed maintenance service on both furnace and AC as well as explain my maintenance schedule in great detail, giving me confidence that if things do go wrong, I know who's in my corner and what to do.

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