HVAC

Del-Air Heating and Air Conditioning
Ave, Bradenton, FL

4.4

(217)Check map

Phone:
+1 941-541-3657

Website:
https://www.delair.com/locations/bradenton/?utm_source=google&utm_medium=organic&utm_campaign=GBP&utm_term=Bradenton

Address:
2076 58th Ave Cir E, Bradenton, FL 34203

Hours:
Sunday7AM–10PM
CLOSED

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Services

Del-Air Heating and Air Conditioning Reviews

4.4 stars based on 217 reviews

Featured Comments:

N
Noah Raines
1.0

My girlfriends townhome has been having issues and delair has had to come out dozens of times for warranty work and they are always hours late never pick up the phone and have yet to fix the issues or show up on time or even do the repairs or services they are supposed to if they decide they are going to show up. We do not have time for their lack of basic consideration, competence, and customer service. AVOID THEM LIKE THE PLAGUE
Response from the owner
Hello Noah Raines We are in receipt of your review and would like to follow up with you if possible. Please provide your address / phone number so that I may have the appropriate supervisor give you a call. Additionally you can call 888 831 2665 and ask to speak to a Manager. Thank you
B
Brittany McKeith
1.0

In the past year Del-Air has had to come to my home upwards of 15 times due to the errors they’ve made when installing and repairing. Not only are their employees unprofessional when speaking to customers, the company as a whole never communicates with customers. There have been many times where I had to chase them down to follow up on parts coming in, service calls with the correct tools, etc. I have had multiple appointments waiting around for hours with Del-Air ultimately never showing or getting into contact with me. If you want to waste your time and money, go with this company.
Response from the owner
Hello Brittany McKeith We are in receipt of your review and would like to follow up with you if possible. Please provide your address / phone number so that I may have the appropriate supervisor give you a call. Thank you!
T
Trina Melzoni
3.0

Let me preface this review by acknowledging that I have been a customer of Del Air for 3 years since moving into my house. I have a warranty service contract. Prior to this most recent service, I have been extremely pleased. However, I can't seem to get anyone to call me regarding my concerns. My service was performed on Nov. 7. I responded to the almost immediate text I received. The following morning I called to voice some concern and was told a supervisor would call. The following Monday a lady called, but had no idea about my concern. Again I was told a supervisor would call. Today is Nov. 16 and I have still not been contacted. I am enclosing a photo of the filter that was left in my unit. In response to the reply to my review. I have never heard from Joe Zgola or anyone else. On Nov. 21, I called Michelle Riddle's #. I left a voicemail and a gentleman by the name of Shawn returned my call. He blamed the lack of response on an incorrect phone #. It's interesting since they always call me when my service person in on their way. We had a nice conversation and again, he said he would refer my issues to a supervisor. He offered another service call and I accepted. I was told someone would call to schedule. That was more than 2 weeks ago and I have heard nothing.
Response from the owner
Trina, Thank you for taking the time to submit a survey. I have forwarded your comments to the area supervisor, Joe Zgola. Joe will be reaching out to you asap. Additionally, feel free to contact me directly at 888-831-2665, ext. 1173. Thank you! Michelle Riddle, Service Admin