Clear River Fuel Oil
Tolland, East Hartford, CT

Clear River Fuel Oil Reviews

4 stars based on 24 reviews

Featured Comments:

• M

  Michael Giordano

  1.0

  I would honestly rate them zero stars if I could. I made an order to fill my tank on a Saturday and informed them that it was an emergency due to my tank running out, they told me they could only get here Monday, so I understandably agreed. Come Monday I get a phone call saying they can’t come out here because they can’t justify driving two towns over to fill my tank due to their order quantity in my area. I have never seen such horrendous business in my entire life. Absolutely avoid this company at all cost and you can guarantee I’ll never be ordering from them again.

• W

  W D

  1.0

  TERRIBLE!!! I called for an oil delivery on February 18th around noon time, but then called back the same day 3:00 and 3:30 pm the same day and asked to cancel the delivery. Customer service said ok, no problem I will cancel. At that point, I believe it was cancelled and I would not get my oil delivery and no charge. Well, guess what? They went ahead and delivered the oil and charged my account TWO weeks later. When I called to find out why they delivered the oil because I had called and cancel that delivery. The person on the phone was very rude and tells me that the oil was delivered and I had to pay for it. I explained that I had called and cancelled the order the same day, her response was well you got the oil you need to pay for it and hung up. Wow, talk about being rude, taking the liberty of delivering oil when I clearly called and cancel. DO YOU NOT RECORD YOUR CALLS? GO AND CHECK LISTEN WHEN THE ORDER WAS CANCELLED To recap: Clear River disregards customers request, treats the customer HORRIBLE and hung up the phone. Clear River = HORRIBLE CUSTOMER SERVICE + LOST ANOTHER CUSTOMER!

• C

  Christina Zurcher

  5.0

  Wonderful, friendly company. They helped me out in a big bind and I am forever grateful. They really look out for their customers and kept my family warm in an emergency. That to me is priceless. It’s hard to find companies these days that truly care about people. Clear River is the best oil company in Connecticut. I would recommend them highly to any and every one.

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