Chas Roberts Air Conditioning and Plumbing
19th, Phoenix, AZ

Chas Roberts Air Conditioning and Plumbing Reviews

3.9 stars based on 334 reviews

Featured Comments:

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  Michael Finamore

  5.0

  Absolutely, highly recommend this company! So very professional, showed up way before the listed time, and Alejandro took the time to explain pretty much everything there is to know about an AC system in a matter of minutes! Went above and beyond what he was expected to do, and he told us what type of filters to use so we don’t keep buying the super expensive stuff ones! Alejandro is a very knowledgeable service man, who without a doubt is a great asset to this company! If I could give more than 5 stars for his service and knowledge of anything having to do with HVAC systems I would!

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  Denise Garcia

  5.0

  Alejandro was great! He had called to say he was done early with his hast appointment and would be able to service my home earlier than scheduled . That worked out great for me, and I appreciated that he had called to let me know of the change. He arrived shortly after our phone call and completely the job quickly and efficiently. I’m very happy with the customer service the company provided from scheduling to the maintenance in my home.

• K

  Kim Crowell

  5.0

  My first impression of Chas Roberts was terrible. I had to keep following up to get anything done. After I posted a 1 star review and posted on social media I finally heard from them. A tech came out 5 weeks after the 1st visit to repair/replace the board the other tech broke. Our heat finally worked. The other day when it got hot outside I was notified by email our house temp went up 4° when it should have been cooling. The fan would come on but the unit was silent. So I contacted our builder and they contacted Chas Roberts for me. They scheduled me for the very next morning! Nice. Alejandro called me before he arrived at 10am. Right on time. He promptly figured out the issue... loose wire. He was very kind, attentive, and knowledgeable. He asked for a blanket because he needed to move our dryer and didn't want to scratch our floors. He told me we should replace our air filters, then asked if I had some. I did, he offered to replace them and he did it! To me, that's above and beyond. He even cleaned up after he was done, vacuuming up the insulation. (The other 2 techs left a mess) Alejandro has restored my faith!

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