Charlotte Heating & Air
Fairview, Charlotte, NC

Charlotte Heating & Air Reviews

5 stars based on 271 reviews

Featured Comments:

• N

  Nicholas Wartner

  5.0

  Had to have multiple visits but the staff was always responsive and went out of their way to insure heat pump was installed to client's satisfaction. Owner also insured work to be completed correctly and to satisfaction. Charlotte Heating & Air may not be the cheapest, but they go out of there way to insure install is completed above min standards. I would recommend service again.

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  Response from the owner

  Thank you, Nicholas!

• A

  Ally S

  5.0

  Charlotte Heating & Air are AMAZING!! Sometimes it's hard to know if home repair professionals have your best interests at heart - they do! Every single person there really cares about their customers. From Sharon who answered the phone when I woke up to a freezing house - so sweet AND she made me feel better! Drew arrived super fast and gave 110% to my 34 yr. old unit (eek), followed by Brian - so nice, gave a quote but no pressure, Aubrey's team came for install - both were super nice, and I'm pretty sure my garage floor was cleaner when they left :) CH&A came back twice after install (no fault of theirs) STILL so friendly! Keith (the owner) even came to make sure everything was okay. Special shout out to Anita, Keith and Drew who let me interrupt their Sunday and were still the NICEST, most understanding people you could ever talk to! I have dealt with at least three other HVAC companies in the past, and I truly wouldn't use any one else now.

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  Response from the owner

  Thank you, Ally! We appreciate that a lot and will pass on the compliment to those involved. It is our pleasure!

• J

  John Muir

  5.0

  This is an amazing company and service. Brian came out only a few short hours after I called, on the same day, and found out what was up with our furnaces. He was polite, efficient and helpful and his expertise saved my family thousands of dollars.

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  Response from the owner

  It is our pleasure, John! We will pass the compliments on to Brian.