Air Care Heating and Cooling (formerly Jones)
Station, Mint Hill, NC

Air Care Heating and Cooling (formerly Jones) Reviews

4.8 stars based on 81 reviews

Featured Comments:

• M

  Michael Hunt

  3.0

  I asked to speak with the technician before they came out and charged me an $89 fee because I need specialized work and wanted to ensure that they are able to provide the service that I need. The receptionist refused to let me speak to the tech without paying a service fee but also couldn’t guarantee that they offer the service that I am looking for. What has happened to good customer service? Is a 5 minute phone call too much to ask before getting my business?

• r

  robert winokur

  5.0

  Seasonal check was priced right an completed quickly with technician fully vaccinated. No other HVAC I called could offer fully vaccinated people coming into my home. Thank you Air Care!

• B

  Beth Keasler

  5.0

  I contacted Jones Heating & Air as soon as I realized my A/C was broken, expecting to wait a while for a service call since it’s the middle of summer. They responded immediately and set up an appointment for the afternoon. Dave, the service technician, was prompt and professional. He determined the problem and repaired it quickly. My A/C was back on immediately. I would definitely call them again.

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  Response from the owner

  Thank you Beth for a great review! We were so happy to get you cooling again on such a hot day.

More reviews (7)