Brown's Heating and Cooling + Plumbing
Birch, Little Silver, NJ
- Phone:
- +1 732-741-0694
- Website:
- http://www.brownshc.com/
- Address:
- 88 Birch Ave, Little Silver, NJ 07739
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Services
Brown's Heating and Cooling + Plumbing Reviews
4.5 stars based on 304 reviews
Featured Comments:
D
Dawn Perrotta
5.0
I had an extremely positive experience with James Cavaliere, Service Manager at Brown's. A plumber came to my home and, unfortunately, did not provide all the information I needed to resolve the problem I was having. When I spoke with James, he completely understood my concern and immediately offered to refund what I had paid for the visit. So, even though Brown's didn't solve my plumbing issue this time, I will definitely use them in the future--due to the respect and amazing good will extended by James. And for that, I also gave them five stars! Any person/company can make a mistake...but acknowledging it and making it right means a great deal to me! Thank you, James!
Response from the owner
We’re so sorry that your experience did not match your expectations. This is on us... We set a high standard for ourselves, and again, we’re so sorry to hear this was not met in your interaction with our business. I am pleased we came to a resolution however! All the best.
F
Frank Castoria
5.0
Chris was my plumber and he new his job and found the problem. He ordered the part and even though I was his last stop he completed the job and worked until 9:30 pm! It was a pleasure working with him and his company and it is hard to find competent and a courteous worker.
m
mechele anna
5.0
Browns is great. They came out on a Sunday, walked down our 500 ft-long-driveway that was covered in snow from a recent storm...and got our heat going again! We are so grateful!
Response from the owner
Thank you so much for the positive review! You are family here, and we hope to continue to be your first call when problems like this arise.
More reviews (7)