Babb's Service Company
Springfield, Bloomington, IL

Babb's Service Company Reviews

3.3 stars based on 44 reviews

Featured Comments:

• L

  Lisa Van Hook

  5.0

  Jerry is the best, he has helped me twice now and was so very nice and professional. He has been my saving grace. I will call him for everything and I have no doubt he will be able to fix it.

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  Hemant Mallampalli

  5.0

  Very good experience working with Baabs. Jerry and Gabe are nice people and very easy to work with...they've been very busy due to the ice storms and winter freezes but did their best to support. We had some shower issues and faucet freeze issues. Sandy and Cindy in the office also do their best in supporting customers. Overall, communication was good, root cause of issues was good and problems were resolved. Well done!

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  Monica Jones

  1.0

  I can't say anything about the service. Cindy (the secretary/scheduler?) didn't respond to the dispatch from my home warranty company (supposed to within 24 hours) so on the second day I set it up myself. Then nearly a week after the dispatch she called me to set it up. I had to explain that I already had. When the day finally arrived for my appointment, she called me to reschedule because the plumber had scheduled himself somewhere else. Maybe the challenge of getting time off of work to be home for the appointment isnt something they consider when dealing with customers.

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