Arctic Refrigeration & Heating, Inc
Wenatchee, Wenatchee, WA

Arctic Refrigeration & Heating, Inc Reviews

4.5 stars based on 36 reviews

Featured Comments:

• W

  Watkins Farm

  5.0

  The installation crew at Arctic showed up on time, as promised. They were professional and the work was completed quickly. Better still, they didn't leave a mess for me to clean up! Due to contractors being backed up with work I was lucky they could squeeze my work into their busy schedule. The crew boss kept in good communication with me prior to the installation and even checked back afterwards to be certain everything met my expectations.

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  Response from the owner

  Thank you very much for the kind words. We are honored to have worked for you! P.S. The almonds were ridiculously gooood.

• T

  Taylor

  5.0

  We bought a new home and in October and wanted a mini split system installed. Steve was very professional and kind throughout the whole process. Great communication. Technicians that installed the system were also very friendly and efficient. Highly recommend!! Awesome customer service.

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  Response from the owner

  Thank you so much, Taylor. Congrats again on the new home! We are so happy that we could install your new system. Best wishes to you and your family.

• R

  Robert Dodge

  5.0

  We came home yesterday afternoon to discover our Lennox furnace had stopped working at some point. I called Arctic who installed the furnace several years ago. Stephen answered and after I explained the problem said he would be right out. He arrived, quickly diagnosed the problem, said he had guessed what the problem might be from what I described to him over the phone and had happened to grab just the right replacement part on his way out of the office, and quickly installed it. Furnace was back up and running within an hour and a half of my call. What? No surcharge for emergency service, just their usual, entirely reasonable rate. To say I am pleased with Arctic’s and Stephen’s responsiveness, professionalism, technical expertise, and overall level of service would be an understatement. Thank you Arctic and Stephen. Bob Dodge

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  Response from the owner

  Thank you for the kind words, Mr. Dodge. We are truly pleased to quickly get you back up and running. Have a great holiday!

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