All Hours Plumbing, Drain Cleaning, Heating & Cooling
3300, Salt Lake City, UT

All Hours Plumbing, Drain Cleaning, Heating & Cooling Reviews

4.7 stars based on 1728 reviews

Featured Comments:

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  Patrick Kellogg

  5.0

  Fantastic customer service and honesty. We had a leaking water heater, they were able to come the following day and let me know exactly when they would arrive. Turns out it was a simple fix, just tightening something I was too clueless to do myself. THEY DID NOT CHARGE ME for the service call and gave me a fair estimate for replacing our aging water heater when I am ready to do so. It's so refreshing to find a company that is responsive, helpful and full of integrity. Todd was friendly, helpful and professional. I will be calling All Hours for ally plumbing needs in the future.

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  Response from the owner

  Hi Patrick! Thank you for sharing your review. A leaking water heater can be frustrating. With our 24/7 services, we are here when you need us. Our experts aim to be the best equipped, well-trained, and organized professionals in our industry. We are always happy to hear we are providing five-star service. Thank you for choosing the All Hours team!

• m

  may lee

  1.0

  We found the company through google search engine, that they have coupon to do drain cleaning for $79. It turned out the price to do the drain cleaning is about 10 times more above $800, that's right, over $800. Of course we didn't want to have them to do the job, then they ask $90 service fee. Yeah, that's right, they didn't do anything, they even didn't take their machine out the truck, all they did was to tell us the price is over $800 to do the drain cleaning instead of $79 it was priced on the website. They also refused to give the price over the phone when we asked, they said they haven't seen the job yet. They threatened to call police when we didn't want to pay the $90, which they called the "service fee". Please don't use the company, very dishonest company. The technician came to our house, his name, Guion N. from deceived customers. Company is very dishonest in their response after I wrote the review. I have pictures to approve that. We do have clean out in the laundry room, next to the bathroom, the toilet as well. Two pictures are taken. And also 150 feet cable is wrong also, the other company cleaned the drain used a hand snake, it required 50 feet or less. DEC 6th, 2021

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  Response from the owner

  Hello May Lee. We are happy you were able to get a solution for your drains. We would be more than happy to discuss this issue further and review your pictures if you contact us. The coupon you have mentioned did not apply to your drain issue as it is only valid Monday-Friday, and your drain required weekend service. Our prices are based on an upfront quote, giving you the chance to review the work and cost and choose what is best for you before work begins. This also allows you the chance to find a second opinion if you choose. It is unfortunate we were unable to meet your price expectations. Again, please feel free to contact us if you would like to discuss this issue further.

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  Janene Curtis

  5.0

  In January our furnace went out. We called All Hours Plumbing, Drain Cleaning, Heating and Cooling. They sent Teesha out to look at it, and because of the age of the system and the cost of repair, it was determined that it would be beneficial to replace the furnace. Scott came out to check it out and give us a bid. He was fantastic also. We have loved our furnace. So much more efficient than the old one, and we were cold all the time. Very professional service.

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  Response from the owner

  Hello Janene! Thank you for sharing your review! Our experts aim to be the best equipped, well-trained, and organized professionals in our industry. We are always happy to hear we are providing five-star service. Thank you for choosing the All Hours team!

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