Design Comfort
Highland, Salt Lake City, UT

Design Comfort Reviews

4.6 stars based on 91 reviews

Featured Comments:

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  Robert Laney

  5.0

  Design Comfort has been my HVAC vendor for years. They've installed my current furnace and air conditioner. I get a regular checkups from them. The technician that came today, James, has been here several times and I know him now. It's good to see that he's been with the company for several years.

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  Julie Melini

  5.0

  Design Comfort has provided our furnace maintenance for many years. We have always been happy with their service. When we decided to purchase our first AC this year. We met with several different companies and are very happy we chose Design Comfort. Eric took the time to make sure we were getting the best system to meet our needs. He provided options up front and was willing to tailor the job to our needs and desires. As with many projects our project grew into a new furnace, tankless water heater and some remodeling. Design Comfort did it all. Our home is heated so much more evenly. It feels so much warmer even though the thermostat is set lower. Spencer, Cory and Eric were friendly, respectful and efficient when they came in to do the work. They took time to explain the new system and made sure everything was completed to our satisfaction.

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  Jenna Drager

  1.0

  DO NOT RECOMMEND I hired these guys to come put an end cap on a broken pipe to seal it up because I didn't have the proper tools to do the job. A service technician came out and spent 3 hours putting on a pvc end cap, a rubber gasket, and two metal clamps. He spent an hour and 45minutes at the Homedepot, 5minutes away. Then spent another hour playing on his phone while he had me dig the hole and run his power tools. After the job was "done" and the pipe was "not leaking anymore" he charged me $287. The guy did maybe 10minutes of actual work, and as soon as he left the pipe began leaking again. He used my tools, stole my tools, and then when he was called about the whereabouts of my tools he denied taking them. I called the company to ask them what was going on and they told me they would return my call, they never did. The service manager came out to fix the pipe and got the job done in 15minutes. But had no answers to the where abouts of my tools or what was going on with their technician. HIGHLY DISAPPOINTED. DO NOT RECOMMEND.

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