AirLife Heating & Cooling
Lake, Flowery Branch, GA

AirLife Heating & Cooling Reviews

3 stars based on 2 reviews

Featured Comments:

• A

  Austin Sinclair

  1.0

  I should have followed my instincts, the first meeting was...different. He was super nice and very knowledgeable, but wasn’t organized. I figured he was one person and his wife (office person) was out of town - But it went downhill FAST. Due to the room he would be working in and the noise, my mother made arrangements to go to a hotel to be out of the way during installation. I hadn’t heard from him since we made the appt so I reached out to him the night before and got no answer. I tried calling and texting several times the morning of install. Finally an hour after supposed arrival time he called. There has been a death in the family and he had forgotten about our appt. He offered to come do install on Saturday and I said yes - then he tried to get out of that. He did show up, but he had ordered the wrong thermostat and had to come back out, He offered to discount price due to delays and my mother’s unnecessary hotel expense. However the invoice wasn’t reduced at all. He said he would give us a service instead. He told me he would come back in 3 months - said new units should be checked out (that would have been June). I never heard from him so I reached out - several texts and calls and (1st of July) he responded that he was on vacation and would come the following week. I again had to call/text several times. He said he would come the next week one evening. It is now the end of July and he won’t even respond anymore. To top it off - we bought the most expensive unit ($7k) and it is not performing as he claimed it would. Do not use