Stuart Pro Heating & Air
Palmero, Buford, GA

Stuart Pro Heating & Air Reviews

4.8 stars based on 1588 reviews

Featured Comments:

• R

  Ron Beaver

  5.0

  After calling several companies, Stuart Pro Air replied quickly, came out an assessed the system, gave me a fair price, and was very quick to schedule installation. The technicians showed up on time after calls to let me know they were on their way. They had great communication throughout the install and displayed top of the line customer service skills. After installation, they cleaned up everything and provided clear instructions on the use of my new system. Highly recommend this company and will be using them for all service needs going forward.

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  Response from the owner

  Thank you for sharing your feedback about your experience with our company and team. We know you have a choice in your HVAC company and we appreciate the opportunity. Thank you for choosing Stuart Pro!

• J

  Jada Douglas

  5.0

  I have used Stuart Pro Heating & Air since 2018. Their prices are super reasonable, they are knowledgeable and friendly. The technicians always go out of their way to make sure all questions and concerns are answered/addressed and are proactively informative as well. They are always thorough and always make me feel like I am their ONLY customer. I’ve never felt that they were in a hurry to just get to their next appointment. When I did have an issue winter of 2020, they promptly came out and spent HOURS making sure my system was working promptly and efficiently. The technician stayed well past his time to go home to ensure the job was done and I was happy. Thanks Stuart Pro for all that you do!

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  Response from the owner

  Thank you for sharing your feedback on your many years of experience with our company. We appreciate your loyalty and choosing Stuart Pro year after year!

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  Ivori Miller

  5.0

  I was having issues with my heating and had another company come out to look at it. Long story short, I was majorly disappointed. They weren’t able to tell me what was wrong but wanted to charge me almost $1K to change out the parts. Following my better judgment, I contacted Stuart Pro and they were able to have someone come out the very next day. I worked with Luis and he was a godsend. He was able to tell me what caused my heat to turn off and that nothing needed to be repaired. He also took the time to explain the components of my heating system, how it works, and why what happened had happened. Professional, pleasant, and so kind! They definitely will have me back as a customer. When in doubt, go with Stuart Pro. They care about fixing your issues and will go above and beyond to make sure you understand what’s wrong.

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  Response from the owner

  Thank you for sharing your feedback on your experience with our team member, Luis. We are so glad to hear that we were able to resolve the issue that the previous company was unable to do. Making sure our customers are completely satisfied is one of our top priorities! Thank you for allowing Stuart Pro the opportunity!

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