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All Service Heating & Air

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GO Heating, Air & Plumbing

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1st Class Heat & Air

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Trotter Air Services

This page contains relevant information of Air Pros - Dallas in Krona, Plano, TX which locates nearby. You can get to know contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Air Pros - Dallas in Krona, Plano, TX | HVAC Near Me

They were all very informative and thorough. Job well done! Weah, Alan, and Andrew all came out on different days initial service call, estimate for new units, and lastly installation of new units. The work was done in a timely manner, they were all very polite, professional, informative, and just awesome! I won't use anyone else for my hvac needs!

We certainly are pleased to have met the mark on your service needs today, Breezy! We appreciate your review and look forward to servicing you in the future. Have a great evening!

Weah did a very thorough job in inspecting my hvac system.  He provided me pictures of everything he looked at and made recommendations for making my system more efficient.  He was polite and answered all of my questions. Very satisfied.

Thanks for the awesome review, Jeffrey! We work hard to meet expectations like yours, and we’re happy to hear our team provided great service.

Andro was very knowledgeable and thorough in checking out my HVAC system. Very impressed with the service I received from Andro.

Thank you Mel for the kind words regarding Andro. We are so lucky to have him and we love that he provided exceptional service to you. We look forward to serving you again whenever you need us!

I had an issue on a Saturday night that was not taken care of by a previous AC company. I called AirPros on Sunday and the lady on the phone was so nice. She squeezed me in first thing Monday morning. Come Monday morning, Sean called me (and I got a text) when he was on his way. Once he got here, he was so nice and understanding. It was such a relief. He took a look at my unit and provided me with options on how I could proceed. We talked about them and never once did I feel pressured to go with the more expensive options. We settled on replacing my evaporator coil and outside unit. Andrew and his partner Jose were out the very next day and had the job done in about 4-5 hours. Andrew was the nicest guy, and his partner Jose was also so nice as well. When they were done they made sure everything was working and cooling properly, and they swept up the garage. I did have an issue with payment. They couldn’t get my credit card to go through using their tablet, so they had to call the office. The lady on the phone accidentally ran my card for more than she needed to. I paid 50% on Monday for the job and they were only supposed to collect the other 50% on Tuesday when they finished.  On Tuesday they lady in the office accidentally ran my card for 100% of the cost. I called once I found out and a manager called me back and told me they were on top of the issue and were so sorry that happened (good thing I used a credit card). They are in the process of refunding my card. That’s the only hiccup I have had, but it is getting taken care of. So I would just say to double check the cost that they are running your card for if they have to call it in. Other than that, great experience. I would recommend these guys!

It's always nice to know how we did, Michelle! Your review is important to us and we are always here for any AC service needs you face in your home. We look forward to servicing you again in the future. Have a great day!

Requested for a quote of A/C. Found them to be one of the most honest to do business with, Tech came in to provide quote that are 200% over other AC installers. He candidly said our prices are high because we are a big company. Recommended me to go with the other installer quote. Guess, i should be happy?

Mangal, we value your opinion and want to make sure we do everything we can to earn 5 stars in your eyes. Please give us a call at (469) 200-2724 and let us know how we can exceed your expectations. Thank you and have a nice week!

Very courteous and thorough. Explained what was needed by showing me the symptoms. Went over then sent me a full report via email, with quotes for each recommendation.

It's always nice to know how we did, Ahmed! Your review is important to us and we are always here for you if you happen to need us in the future. Have a great day!

I, previously, had a service completed by Air Pros on 4/5/2021, but they had to return because my unit didn't work after they left on 4/5/2021. Shawn, service manager came out and checked my unit anew. $7,250 later....I ended up getting a new unit. He was here from 10a - 1:31p trying to get things organized with financing. I felt some pressure to get option 1 versus option 2, mainly because I try and discern the level of honesty with service companies. But, they really tried to appease me since my initial experience with them wasn't all that great. I appreciate them for that.

4/26/2021

Andrew and Roger were fantastic. Efficient. Great communication. Thanks for my Big Blue!!!! 🤪🤪🤪

9/4/2021

I am disappointed and a bit bewildered. The energy and vigor that the salesman (Shawn) exhibited in getting me to buy with Air Pros isn't the same when my unit stopped working today, after only 4 3/4 months, of installation. My family and I are sitting here with a temperature of 89° inside and 102° outside!!!! R-I-D-I-C-U-L-O-U-S!!!!!! I DO NOT FEEL LIKE A VALUED CUSTOMER. I guess value depreciates IMMEDIATELY after sale?!?! 🤔😏😳

9/6/2021 Going into day 3. No AC. No call. No text. No email still from a tech noting ETA. 6 different receptionists indicate that they can't contact a tech directly to check on ETA. Funny...when in the sales process, they could 🤔🤔🤔. Post sales and installation, they only take the calls (messages) and give to a dispatcher. 92° inside all day yesterday. Sent family to a friend's. I stayed....JUST IN CASE...a repair tech MIGHT contact me with their ETA...alas....NADA

10/07/2021
Jose took photos, explained what he did, provided suggestions, and put bleach in the water line thingie. Maintenance service was great. Thanks.

10/18/2021

I didn't want to be too hasty in writing this review. I wanted to wait until after a few days...I am prepared to share my experience. It took a week for Alan (AirPros) to troubleshoot and finally figure out what was going on with my brand new unit. Mannnnnnnnnnnn, was I getting frustrated!! I am sure both Mr. Martinez and Mr. Ross were flustered as well. It was very hot for myself and my family, especially the children were suffering. Texas heat's no joke, but God blessed us with a few cool breezes, fresh rain, and cool evenings. During the day was the worse though.

Over the 8 days,  I have witnessed Mr. Jose Martinez's and Mr. Alan Ross' due diligence and I DO APPRECIATE THEIR  EFFORTS from 10/08/2021-10/15/2021. The unit was finally running fine on 10/25/2021. I pray it continues to do so moving forward. Thanks, fellows!! To be continued....

Thank you Pamela for the review! We are pleased you were satisfied with our service and are so glad our technicians were able to take care of your needs.

Thanks,
Air Pros

So very happy with Air Pros! I called them at 2 pm, Weah arrived at 4:30 pm and my AC was back on by 6:30 pm. He even helped re-tape the insulation around the duct work. He was very thorough and I would highly recommend them!

We certainly are pleased to have met the mark on your service needs today, Kerith! We appreciate your review and look forward to servicing you in the future. Have a great evening!

Two gentlemen came out. They were friendly, professional, and very thorough (way thorough!). They left me with pictures of exactly what they found, and the readings they got. I’ve used this company for several years, and this was the best visit yet. I re-signed my service contract, and plan to keep using them. 5 stars!

Thank you T J for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

Jose was very professional. He took a lot of time explaining my questions. I am now a member.

Thank you Sandy. We are sincerely grateful for your 5 star rating. Have a wonderful day!

Air Pros - Dallas
Krona, Plano, TX

Air Pros - Dallas Reviews

4.9 stars based on 59 reviews

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Air Pros - DallasKrona, Plano, TX

Air Pros - Dallas Reviews

4.9 stars based on 59 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Plano

Air Pros - Dallas
Krona, Plano, TX