Above & Beyond Heating and Air Conditioning
Plaza, Laurel, DE

Above & Beyond Heating and Air Conditioning Reviews

4.9 stars based on 166 reviews

Featured Comments:

• D

  Donna Haney

  5.0

  Sean came to my home and explained exactly what I would need with buying a new heat pump system. He explained exactly what would be done, approx how long the process would take and gave me different prices of different units. Megan (and Heather) kept me informed of schedules and also Megan took care of the warranty info and mailed me the appropriate paperwork so I didn’t have to deal with anything and let her handle it. Which was nice. Caleb, Jacob and Joseph all worked together to remove all the old equipment and install the new heat pump, air handler and thermostat. All three were very professional and friendly and answered any of my questions and made me feel important and not in their way as I observed what they were doing from time to time. It’s been under two weeks since everything was installed and boy is there a difference. The heat is more cozy even though the thermostat is lower and we don’t need to supplement with the electric baseboard heat. I don’t hear the heat pump during the night even though it is very close to my bedroom window. At first I wasn’t sure with the Trane due to the higher cost if I should go with that but you basically get what you pay for. Our other system was a lower grade system and was always having issues until it finally died. I can’t be more pleased with the purchase and it has a great warranty. I am also going to purchase the maintenance plan to maintain this system. This company so far has been great and I am well pleased with our purchase.

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  Response from the owner

  Thank you so much for all of the kind words and feedback!! You received one year free maintenance agreement with your install and we hope that you choose to renew when that ends. It has been such a pleasure working with you. Please don't hesitate to contact us if you have any questions.

• m

  milford delaware

  5.0

  I've used them for years to service my old system and was very happy with the price, quality of work and responsiveness.. When it came time to replace my old heat pump, they provided a very competitive quote which included additional options compared to other companies. They explained everything during the process, answered all my questions. The actual installation was very quick.

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  Response from the owner

  Thank you so much for the kind words and for being a loyal customer of ours. We are lucky to work with such amazing customers!

• T

  Tootsie DiCampli

  5.0

  Above & Beyond is an excellent company. Sean was awesome to work with. He explained everything step by step and answered all of my questions. I never felt rushed or pressured into signing a contract. In mid summer our air conditioning & heating system broke down after 30 years and needed to be replaced. Sean personally brought us a window unit to use while we waited for our new system to come in. The team of guys that did the install were professional, courteous and very mindful of not tracking in dirt throughout my house by using booties and a drop cloth to cover my carpet. They also answered all of my questions and never made me feel that any of my questions were annoying or silly. Megan, at the office, was also fantastic. She was friendly and very personable. Megan was always so pleasant when we spoke! I would not hesitate to recommend Above & Beyond to my family and friends!

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